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Find Florists > Washington > Lakewood > Crane's Creations Profile

Crane's Creations


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8207 Steilacoom Blvd SW
Lakewood, WA 98498
Hours: Closed today
Hours: Closed today
Website

Crane's Creations offers these additional floral products and services:

  • Wedding Flowers
  • Gifts
  • Webkinz/Lil Kinz
  • Tropical/Exotic Flowers
  • Silk/Artificial Flowers
  • Baby Gifts
  • Stuffed Animals
  • Candy/Chocolate
  • Home Decor
  • Greenhouse/Nursery
  • Scented Candles
  • Greeting Cards

Same Day Delivery to Tacoma and Surrounding Communities

  • REVIEWS
  • STORE HOURS
  • SOCIAL MEDIA

REVIEWS

Select a Star to Rate this Florist:

Reviews about Crane's Creations | Local Lakewood, WA Florist
Average Customer Rating: 4.9 of 5 stars (453 reviews)

Date: Mar 15, 2024
Name: Darlene B

State/Province:WA

I ordered flowers for a St. Patrick's day birthday. Told the florist I wanted green and white flowers and another color that would 'pop' in the arrangement. When I saw a picture of the arrangement I couldn't of been more happier! It looked amazing! I have been going to this florist shop for the last 25 years or more. The staff are so helpful!
Date: Dec 12, 2023
Name: Angie H

State/Province:WA

I will definitely be returning to use the services of Crane's Creations. I visited Crane's in Puyallup to have a floral arrangement made for Dad's funeral service. I showed them my idea, and they were immediately excited to help me bring my creation to life! Then involved the Lakewood store due to the location of the service. The gals at the Lakewood store were amazing and excited to help with this floral as well. I wish I could post a picture because it was the "talk of the town" at the service. They hit it out the park! Thank you, Crane's, for all your help! You hit it out of the park!
David & Charlene Olson's Reply:
Date: Dec 12, 2023, 12:52 pm

Thank you for your kind words!! We love doing custom work and working with our customers to get it just right! We are so glad you enjoyed our work and we look forward to helping you again soon! Thank you!
Date: May 28, 2023
Name: Luci B

State/Province:MN

Cranes produses the greatest arrangement and can be relied on to always deliver above expectations.
David & Charlene Olson's Reply:
Date: May 31, 2023, 5:17 pm

Thank you for your comments! We really love what we do and we love it even more when we get it right for our customers! Thank you!
Date: May 27, 2023
Name: Matthew C

State/Province:TX

Thank You Again Cranes Creations!! Awesome Job & Great Floral Arrangement For My Aunt!!
David & Charlene Olson's Reply:
Date: May 31, 2023, 5:20 pm

Thank you for letting us know how we did! Always good to hear we got it right! We hope to serve you again soon!
Date: May 27, 2023
Name: Sherry N

State/Province:WA

The Designer's Choice arrangements are a hit every single time! Thanks for making mom's day beautiful. Crane's Creations are always so fresh they last for two weeks!
David & Charlene Olson's Reply:
Date: May 31, 2023, 5:19 pm

Thank you for your kind words! we sincerely appreciated the feedback. So glad we could help your Mom enjoy her special day!
Date: May 27, 2023
Name: WAWERU M

State/Province:WA

N/A
Date: May 26, 2023
Name: Carol J

State/Province:WA

Once again Crane's created a beautiful arrangement.
David & Charlene Olson's Reply:
Date: May 31, 2023, 5:16 pm

Thank you so much! We are trying to set a record - nothing but beautiful, all the time!!
Date: May 24, 2023
Name: Eric K

State/Province:WA

This is my go-to florist. Always beautiful arrangements and high quality service. Thank you Crane's Creations for always doing a good job!
David & Charlene Olson's Reply:
Date: May 24, 2023, 1:20 pm

Thank you for trusting us to get it done right for you! We have the best and most loyal customers and we know we need to take care of all of you! Thanks again!
Date: May 20, 2023
Name: Samuel G

State/Province:OR

Mom loved the flowers! I appreciate your service. I had to give up on the big guys who send flowers from South America
David & Charlene Olson's Reply:
Date: May 20, 2023, 7:37 pm

Local is the best! And freshest! Thank you, we hope to serve you again soon!
Date: May 19, 2023
Name: Andrea M

State/Province:ID

We ordered a gorgeous arrangement for a daughter who needed surgery. They delivered on time and the flowers were gorgeous. I HIGHLY recommend using Crane's Creations. They are the best.
David & Charlene Olson's Reply:
Date: May 20, 2023, 7:39 pm

Thank you for your comments. We hope the surgery went good and your daughter has a quick recovery!
Date: May 16, 2023
Name: Lilo N

State/Province:WA

Beautiful as usual.
David & Charlene Olson's Reply:
Date: May 18, 2023, 12:31 pm

Thank you!
Date: May 16, 2023
Name: Matt S

State/Province:WA

Great, local florist. So glad they are close by. Quality product and selections for the delivered arrangement.
David & Charlene Olson's Reply:
Date: May 18, 2023, 12:31 pm

Thank you, Matt! We appreciate you and your business!
Date: May 14, 2023
Name: RODNEY T

State/Province:WA

Yet again, Crane's outshines all others! Absolutely gorgeous...and the delivery driver is the perfect person to bring them!
David & Charlene Olson's Reply:
Date: May 15, 2023, 1:18 pm

Thank you so much! We are fortunate to have designers and drivers who have been doing this for Crane's for over 20 years. Thank you for your feedback!
Date: May 13, 2023
Name: Debby E

State/Province:WA

This was the most beautiful arrangement. Cranes never disappoints.
David & Charlene Olson's Reply:
Date: May 13, 2023, 12:50 pm

Thank you! We're happy if you are happy!
Date: May 10, 2023
Name: Joseph S

State/Province:AZ

Great service and customer interaction.
David & Charlene Olson's Reply:
Date: May 10, 2023, 12:10 pm

Thank you for your feedback!
Date: May 10, 2023
Name: Reagan C

State/Province:WA

The person loved their flowers. They said it was one of the best flowers bouquets she ever received.
David & Charlene Olson's Reply:
Date: May 10, 2023, 12:09 pm

Thank you for your feedback! We are glad she loved the flowers!
Date: May 05, 2023
Name: Joan G

State/Province:TX

This was the best birthday arrangement ever for mom. It was beautiful, tasty and different! Thank you so much for your wonderful work! Stunning!
David & Charlene Olson's Reply:
Date: May 08, 2023, 4:33 pm

Thank you for letting us know how we did! Always good to hear we got it right! Thank you and we hope to serve you again soon!
Joan's Reply:
Date: May 08, 2023, 5:59 pm

I wouldn't let anyone else help me with these precious gifts! We have counted on your shop for over 25 years!
David & Charlene Olson's Reply:
Date: May 08, 2023, 6:16 pm

Thank you! We try to serve all of our customers with pride in what we do!
Date: May 04, 2023
Name: Jessica B

State/Province:WA

I had an exceptional experience with this flower shop. The 5-star customer service was amazing! They personally called me to confirm my flower selection and delivered a beautiful arrangement on time. The recipient was thrilled with the scent and beauty of the flowers. I highly recommend this florist for their reliability and professionalism. Thank you for a great job!
David & Charlene Olson's Reply:
Date: May 04, 2023, 7:37 pm

Thank you so much for taking the time to let us know how we did! We appreciate your feedback. We hope to serve you again soon!
Date: Apr 20, 2023
Name: Lucinda B

State/Province:MN

Excellent product and service
David and Charlene Olson 's Reply:
Date: Apr 20, 2023, 8:33 pm

Thank you for your kind words! We hope to serve you again soon.
Date: Apr 18, 2023
Name: Wehi B

State/Province:WA

I appreciate the efforts made to meet my last minute requests and accommodations! The customer service and services provided were fantastic!!! I will be using there services as long as I’m in their serving district! I also highly recommend this flower arrangement shop to everyone looking for affordable, awesome selection of arrangements for all occasions and great service by staff.
David and Charlene Olson's Reply:
Date: Apr 18, 2023, 8:29 pm

Thank you so much for your kind words! We appreciate you taking the time to let us know how we did. We realize that the only way we can stay in business is to take care of our customers. And we've been doing that for over 50 years now!! We hope to serve you again soon!
Date: Apr 06, 2023
Name: Eric K

State/Province:WA

Always beautiful arraignments.
David and Charlene Olson 's Reply:
Date: Apr 06, 2023, 6:55 pm

Thank you for your feedback! We hope to serve you again!!
Date: Apr 01, 2023
Name: Tami K

State/Province:WA

Too pretty for words. Stunning. Those were the reactions when my friend received the bouquet I’d ordered. But let me back up…I’d placed an online order to be delivered that day to a friend who was very sick. About 20 minutes after I finished, I got a call from the florist, saying they were out of some of the colors in that arrangement and she recommended alternates. Sounded good to me. Several hours later, my friend calls and is gushing about how beautiful the flowers were. She sent me a pic and I agree. In fact, the florist made a better bouquet than what I’d originally chosen!
David & Charlene Olson's Reply:
Date: Apr 03, 2023, 12:40 pm

Perfect! Thank you. And, yes, there are times when we run out of a flower. Thank you so much for understanding. Whenever we need to substitute we will always call the customer for approval and we will build the arrangement to equal or higher value.
Date: Mar 28, 2023
Name: Lilo N

State/Province:WA

Exquisite as usual.
David & Charlene Olson's Reply:
Date: Apr 03, 2023, 12:40 pm

Thank you!
Date: Mar 17, 2023
Name: kristin e

State/Province:WA

This is the 3rd or 4th bouquet I've sent my mom from the new Crane's since I realized they existed and it was absolutely perfect, just like my previous orders. I used to work in Lakewood and at that time, the old Crane's was my go-to. Since my parents moved to Lakewood a few years ago, I took a chance on Crane's 2.0 and it was just as wonderful as I remember the old Crane's. My mom is 86 and I hope that I have many more years of celebrating her birthdays with flowers from Crane's.
David & Charlene Olson's Reply:
Date: Mar 17, 2023, 9:37 am

Congratulations and Happy Birthday to your Mom! And thank you for your kind words! We truly respect Joanne and Bob for what they created and work hard to uphold their reputation. Most of the Crane's employees are still working here and Bob still checks in periodically. Again, thank you for your kind words and we look forward to serving you and your Mom again!
Date: Mar 14, 2023
Name: Mia P

State/Province:WA

Best florist in Pierce County !!!!!
David & Charlene Olson's Reply:
Date: Mar 14, 2023, 7:09 pm

Thank you so much for your kind words! Thar is our goal - to be the best!! Thank you!
Date: Mar 06, 2023
Name: Ray E

State/Province:WA

Have always been delighted with whatever the old Cranes delivered. We're so pleased that the flowers we got today from the new Cranes was just as beautiful as always. Five stars.
David & Charlene Olson's Reply:
Date: Mar 06, 2023, 5:23 pm

Thank you so much! We work hard to ensure we maintain the same high standards that has kept Cranes around for over 53 years!!
Date: Mar 05, 2023
Name: Bonnie L

State/Province:WA

Same as last year. The flowers were fresh and beautiful.
David & Charlene Olson's Reply:
Date: Mar 06, 2023, 5:25 pm

Thank you for your comments! You know, you can enjoy our flowers more often if you'd like! We are here for you! Thanks again!
Date: Mar 03, 2023
Name: Scott P

State/Province:WA

Always great and well-received!
David & Charlene Olson's Reply:
Date: Mar 04, 2023, 10:35 am

Thank you for your feedback! We appreciate you taking the time to let us know how we did. We hope to serve you again!
Date: Feb 28, 2023
Name: David M

State/Province:WA

ABSOLUTELY PERFECT!!
David & Charlene Olson's Reply:
Date: Feb 28, 2023, 9:52 am

Thank you for your feedback! That is exactly what we strive for everything! Perfection! Thank you
Date: Feb 25, 2023
Name: Linda T

State/Province:WA

Gorgeous!
David & Charlene Olson's Reply:
Date: Feb 25, 2023, 12:55 pm

Thank you!! We are glad you liked the flowers!!
Date: Feb 25, 2023
Name: Carol J

State/Province:WA

Excellent service! The bouquets are always beautiful and the flowers are fresh. Last for a couple weeks.
David & Charlene Olson's Reply:
Date: Feb 25, 2023, 8:28 pm

Thank you for your feedback! We appreciate you taking the time to let us know how we did and we hope to serve you again soon!
Date: Feb 19, 2023
Name: Sharon M

State/Province:WA

Perfect
David & Charlene Olson's Reply:
Date: Feb 21, 2023, 9:38 am

Excellent!
Date: Feb 18, 2023
Name: Deborah L

State/Province:WA

I always enjoy the top quality flower arrangements from Crane’s!
David & Charlene Olson's Reply:
Date: Feb 18, 2023, 2:25 pm

Thank you so much for your continued support! You, and all of our regular customers, are the reason we've been around for over 50 years!! Thank you all!!
Date: Feb 18, 2023
Name: Paula S

State/Province:WA

Delivery driver called when we were not home, I appreciated his concern.
Date: Feb 18, 2023
Name: Jenifer S

State/Province:WA

Most beautiful flowers I have ever received.
David & Charlene Olson's Reply:
Date: Feb 19, 2023, 10:34 am

We are so glad you loved your flowers! Was there a specific reason you decided on a 3 star review? We would love to hear from you if any aspect of your experience with us was less than excellent. Please call 253-584-1400 and ask for Dave. Thank you!
Date: Feb 11, 2023
Name: carol J

State/Province:WA

Again, Crane's delivered a beautiful bouquet. Thank you for making my mom so happy!
David & Charlene Olson's Reply:
Date: Feb 12, 2023, 10:17 am

Thank you! We appreciate your feedback!
Date: Dec 03, 2022
Name: Robert T

State/Province:WA

The flowers were fantastic and lasted a long time. I asked for a specific color scheme which the florist fulfilled perfectly.
David & Charlene Olson's Reply:
Date: Dec 05, 2022, 11:49 am

Thank you so much for letting know how we did! It is always good to get confirmation that we got it right! Thanks again and we hope to serve you again soon!
Date: Jul 07, 2022
Name: Susan D

State/Province:WA

My husband has given me yellow roses for every wedding anniversary for more than 50 years The bouquet I received a week ago is the most beautiful and long lasting bouquet I have ever received. Outstanding.
Dave & Charlene Olson's Reply:
Date: Jul 08, 2022, 12:08 pm

Susan, we are so happy to hear you enjoyed your roses! Thank you for taking the time to let us know. We hope the arrangement added to your celebration. Happy Anniversary and thank you for choosing Crane's Creations!
Date: Jun 23, 2022
Name: Violet N

State/Province:AK

EXCEPTIONAL!! Crane's has always gone above and beyond in everything they do! Their staff is top notch and believes in customer service. They are always friendly, helpful, and courteous. And everyone who has received their flowers/creations has nothing but the highest praises. They are beautiful, fresh, and long lasting. I highly recommend Crane's to everyone. Thank you for all you do.
David & Charlene Olson's Reply:
Date: Jun 23, 2022, 1:54 pm

WOW! Thank you so much for your kind words. This is exactly what we are striving for with every customer. A positive experience from beginning to end. Thank you again for your feedback and we hope to serve you again soon!
Date: Jun 18, 2022
Name: Jane H

State/Province:WA

Great job. Beautiful flowers and done just how I requested
David & Charlene Olson's Reply:
Date: Jun 23, 2022, 1:55 pm

Perfect! We aim to please! Thank you for taking the time to let us know how we did!
Date: Jun 14, 2022
Name: Teresa S

State/Province:WA

The flower arrangement was beautiful and so full. It was delivered as I had requested and made the family sp grateful for their Matriarch’s funeral services. Thank you again.
David & Charlene Olson's Reply:
Date: Jun 14, 2022, 11:53 am

Thank you so much for your feedback! We take great pride in building a fitting tribute for the deceased. It is our way of showing that we really do care! We are so sorry for your loss! Thank you for taking the time to let us know how we did.
Date: May 25, 2022
Name: Glenn L

State/Province:WA

Completely thrilled with the service and quality of all the flowers for my daughters wedding. Couldn't have been more pleased with everything.
David & Charlene Olson's Reply:
Date: May 25, 2022, 5:37 pm

Thank you for your feedback. It was a pleasure building the arrangements and setting up for your daughters wedding. We are very glad to have been a part of such a special event! Thank you so much for choosing Crane's!
Date: May 23, 2022
Name: Rex B

State/Province:WA

Fantastic service, very friendly staff, much better option than using the other online flower delivery services. Highly recommended!
David & Charlene Olson's Reply:
Date: May 25, 2022, 5:43 pm

Thank you for your feedback! We are an actual florist, not an order gatherer like "1-800-flowers," "Terry's Florist," "Flowers for you," and so many other order gatherers who try to use local florists to fulfill their orders. We take great pride in all the floral arrangements we build and there are no "middle-man" prices.
Date: May 21, 2022
Name: william c

State/Province:WA

Consistency good quality and service. Thanks
David & Charlene Olson's Reply:
Date: May 22, 2022, 7:23 pm

Thank you!!
Date: May 20, 2022
Name: RILEY M

State/Province:LA

Great service! Had to change delivery time and they handled it no problem, delivered same day! Beautiful arrangement!
David & Charlene Olson's Reply:
Date: May 20, 2022, 4:29 pm

Thank you for letting us know how we did. We know that we cannot stay in business unless we keep our customers happy. That approach has worked for over 50 years now. Thanks again and we hope to serve you again soon!
Date: May 20, 2022
Name: kristin e

State/Province:WA

This is the second time in the last 90 days that I've used Crane's. Both times, the flowers were beautiful and the recipient was very pleased. I will use Crane's in the future when I need flowers within their delivery area.
David & Charlene Olson's Reply:
Date: May 20, 2022, 4:35 pm

Thank you for your feedback. We really are proud of what we do and we enjoy dong it. We hope to serve you again soon!
Date: May 20, 2022
Name: Sherry N

State/Province:WA

As always, Crane's delivered joy yet again! Dad enjoyed the unique wreath with a delicious, fresh chocolate cake. Customer service called me first to make sure the cake decoration was just right. Spendy, but worth every cent! Thank you.
David & Charlene Olson's Reply:
Date: May 20, 2022, 4:36 pm

We are so glad your Dad enjoyed the flowers and the cake! Happy birthday to him and thank you for choosing Crane's.
Date: May 18, 2022
Name: Carol J

State/Province:WA

Another beautiful bouquet from Crane's! Customer service was outstanding. They called to see if it was okay to change out a few flowers as they were out of some. The flowers were beautiful! Mom was thrilled with her Mother's day bouquet.Thank you!
David & Charlene Olson's Reply:
Date: May 19, 2022, 1:45 pm

Perfect! It's true, sometimes we do run out of certain flowers due to demand. We will always call to get approval for substitutions and the subs will be of equal or higher value. We aim to please! Thank you for your feedback and we hope to serve you again!
Carol Jones's Reply:
Date: May 19, 2022, 11:44 pm

You will always be my "go to" for flowers for mom! Thank you for your wonderful customer service and long lasting flowers!!
Date: May 10, 2022
Name: Josephine P

State/Province:WA

The flowers are always fresh, making the house filled with fragrances that fill the whole roof. The selection is always pleasing and I love looking at them as I pass the room.
David & Charlene Olson's Reply:
Date: May 14, 2022, 8:22 pm

Thank you for letting us know how we did! We love the flowers and smells too! We take special care so you will get "Flowers that last!"
Date: May 09, 2022
Name: Rebecca P

State/Province:WA

Easy to order, and beautifully created. You can tell they love their job!
David & Charlene Olson's Reply:
Date: May 14, 2022, 8:23 pm

We do, we really do! Thank you for your feedback!
Date: Apr 30, 2022
Name: Clay P

State/Province:VA

I always get great service and a friendly person on the phone. I’ve ordered there about 10 times now. Last time I asked her to sing the note on the card with me and she did…we both laughed and laughed. Thank you SO much!
David & Charlene Olson's Reply:
Date: May 05, 2022, 12:15 pm

Thank you so much for your comments. We really do enjoy what we do because we have the best customers! Thanks again and we hope to serve you again soon!
Date: Apr 30, 2022
Name: Karen s

State/Province:AL

Awesome service and beautiful flowers delivered every time!
David & Charlene Olson's Reply:
Date: May 05, 2022, 12:16 pm

Thank you so much for taking the time to let us know how we did. We truly appreciate your business!
Date: Apr 21, 2022
Name: Joan G

State/Province:TX

Absolutely gorgeous and my 94 YO Mom was thrilled. The chocolates were an added surprise and she loves See's candy!! Thank you!!
David & Charlene Olson's Reply:
Date: Apr 22, 2022, 1:59 pm

How special - 94 yrs old! Congratulations to your Mom! Thank you for your feedback and for allowing us to be apart of this experience!
Joan's Reply:
Date: Apr 22, 2022, 2:06 pm

I will keep you in my "go-to" list for Lakewood gifts! Thank you beyond words!
David & Charlene Olson's Reply:
Date: Apr 22, 2022, 2:11 pm

You are most welcome! And Thank you!
Date: Apr 13, 2022
Name: Luci B

State/Province:MN

The service and the product could not be better. I value this company and the service provided by their staff.
David & Charlene Olson's Reply:
Date: Apr 14, 2022, 2:11 pm

Thank you so much for your kind words Luci! We truly appreciate our customers and take pride in every aspect of our work, from customer service to design and delivery! We hope to serve you again soon!
Date: Apr 10, 2022
Name: Linda S

State/Province:WA

Outstanding service received! Highly recommend. My Mom's birthday corsage was stunning. The atte tion to detail from ordering to pick up exceeded e xpections. Thank you!
David & Charlene Olson's Reply:
Date: Apr 10, 2022, 2:00 pm

Thank you for letting us know how we did. We are so happy to be able to do our part to make your Mom's birthday celebration special!! We hope to serve you and your Mom again soon.
Date: Apr 08, 2022
Name: Sherry N

State/Province:WA

Crane's Creations reliably delights ... every single time! It's my go-to to make my mom smile for birthdays, Mother's Day, and more.
David & Charlene Olson's Reply:
Date: Apr 08, 2022, 2:06 pm

Thank you for your kind words Sherry! We appreciate you and all of our customers because we really do enjoy what we do. And we get to do it for the best customers!!
Date: Apr 07, 2022
Name: Carol M

State/Province:WA

absolutely wonderful arrangement
Dave & Charlene Olson's Reply:
Date: Apr 07, 2022, 3:55 pm

Thank you Carol! We are pleased to hear the flowers were enjoyed. We appreciate you taking the time to let us know and we look forward to serving you again!
Date: Apr 06, 2022
Name: Patti Y

State/Province:WA

She loved the flowers! Thank you again for your great service
David & Charlene Olson's Reply:
Date: Apr 06, 2022, 12:36 pm

And thank you for being a great customer! We are glad she loved the flowers. Hope to serve you again soon!
Date: Mar 30, 2022
Name: WALTER R

State/Province:CA

Always impressed with the quality of service I get with your company.
Dave & Charlene Olson's Reply:
Date: Mar 31, 2022, 2:35 pm

Thank you for taking the time to let us know Walter! We strive to meet all customer expectations. We appreciate your business.
Date: Mar 30, 2022
Name: Melinda W

State/Province:OR

Wow! The circle of life bouquet for my cousin’s funeral was fabulous. So pleased!!!
Dave & Charlene Olson's Reply:
Date: Mar 31, 2022, 5:11 pm

Thank you for taking the time to let us know Melinda! We are so pleased you liked the Circle of Life arrangement and it helped in remembrance. Thank you for choosing Crane's Creations.
Date: Mar 27, 2022
Name: Yvonne W

State/Province:WA

The "Peace Lily" is my absolute favorite "comfort plant"; I choose to send it to those that are closest to me in their time of bereavement. I was so "happy" that you had this plant in your inventory! It is such an amazing, vibrant and every-blooming "wonder", and I simply adore it. My friend was very blessed to receive it, and "she loved it" as well. She sent me a picture after receiving it, and wow...I had forgotten just "how beautiful" it really is. Thank you, Crane's Creations, for your "floral ministry", and for making it so "simple" for me to gift this plant to my friend. God bless you!
Dave & Charlene Olson's Reply:
Date: Mar 31, 2022, 2:31 pm

Thank you Yvonne. We agree, a Peace Lily is a beautiful plant to send as a remembrance. We appreciate you and your business and look forward to serving you again!
Date: Mar 23, 2022
Name: Pepper G

State/Province:WA

Beyond belief. Sharon was great in helping me place order. Designer exceeded my expectations. Recipients were so impressed but until they sent a photo, I really didn't grasp the extent to which Crane's accommodated our needs to address a delicate situation.
Dave & Charlene Olson's Reply:
Date: Mar 24, 2022, 12:32 pm

Pepper, thank you for taking the time to let us know! We are so pleased to hear we exceeded expectations and our customer service met all your needs. We look forward to serving you again in the future.
Date: Mar 19, 2022
Name: Teresa S

State/Province:WA

Fast and efficient. Thanks for making our loved one’s day that much more special!
David & Charlene Olson's Reply:
Date: Mar 20, 2022, 12:31 pm

Perfect!! That is what we strive for with every order! Thank you so much for your feedback.
Date: Mar 17, 2022
Name: kristin e

State/Province:WA

Flowers were beautiful, mom loved them and they lasted a lot longer than either of us expected.
Dave & Charlene Olson's Reply:
Date: Mar 17, 2022, 1:05 pm

Thank you Kristin! Our three primary goals are great customer service, beautiful arrangements and flowers that last. We are happy to hear your mom enjoyed them! Thank you for your business.
Date: Mar 10, 2022
Name: Justin L

State/Province:WA

Really great place for flowers. I’ve been ordering from them for years. My fiancée is never disappointed by the arrangements they put together
Dave & Charlene Olson's Reply:
Date: Mar 10, 2022, 11:33 am

Thank you for letting us know Justin! We are happy that your fiancée enjoys the arrangements, and we appreciate your business. We look forward to serving you again soon!
Date: Mar 04, 2022
Name: Clay P

State/Province:VA

The person who took my order was awesome! The flowers, with little direction from me, were so beautiful and arranged with really cool wood figures and items that made it really special. The lady on the phone indulged me in helping me sing what I asked her to write on the card too. I go back to them every time because they are fast, nice, and can get on JBLM. The same guy delivers the flowers each time and knows my special Best Friend by sight and name.
Dave & Charlene Olson's Reply:
Date: Mar 04, 2022, 2:11 pm

Thank you for taking the time to let us know Clay! We will be sure to let our staff member know who took the order. We appreciate your repeat business and we look forward to serving you again soon!
Date: Feb 28, 2022
Name: Robert T

State/Province:WA

Great service. Wonderfully fresh flowers in an artful arrangement with a careful and polite delivery person.
Dave & Charlene Olson's Reply:
Date: Feb 28, 2022, 3:15 pm

Thank you for taking the time to let us know Robert! We will be sure to pass along the compliment to our delivery driver and designers. Thank you for your business and we look forward to serving you again!
Date: Feb 26, 2022
Name: Carol J

State/Province:WA

Easy ordering and always beautiful bouquets that last!
Dave & Charlene Olson's Reply:
Date: Feb 28, 2022, 3:14 pm

Thank you Carol! We strive for three primary goals - Exceptional customer service, beautiful designs and flowers that last! We appreciate your business and feedback.
Date: Feb 23, 2022
Name: Russ C

State/Province:WA

Easy peasy
David & Charlene Olson's Reply:
Date: Feb 25, 2022, 12:14 pm

Thank you!!
Date: Feb 20, 2022
Name: Daniel T

State/Province:WA

The flowers were beautiful and were a blessing at the funeral. Thanks for your care and timely delivery.
David & Charlene Olson's Reply:
Date: Feb 21, 2022, 2:40 pm

We are so sorry for your loss. We always want to build a fitting tribute to the deceased. Thank you for your feedback.
Date: Feb 17, 2022
Name: Robert T

State/Province:WA

Super fresh flowers. Very thoughtful arrangement, great delivery people.
David & Charlene Olson's Reply:
Date: Feb 17, 2022, 1:28 pm

Thank you for taking the time to let us know how we did. I will pass your message to the designers and drivers! Thanks again and we hope to serve you again soon!
Date: Feb 06, 2022
Name: Linda S

State/Province:WA

great bouquet
David & Charlene Olson's Reply:
Date: Feb 06, 2022, 12:03 pm

We are glad you liked it! Hope to see you again soon!
Date: Jan 22, 2022
Name: Patti Y

State/Province:WA

She loved the arrangement and the delivery driver was so nice to call me to make sure he was going to the right door then called me back to let me know she loved it. I truly appreciated that
David & Charlene Olson's Reply:
Date: Jan 26, 2022, 1:37 pm

Thank you so much for your kind words. I will be sure to let our driver know he is doing a great job. Thanks again for your comments and we hope to serve you again soon!
Date: Jan 09, 2022
Name: Luci B

State/Province:MN

Excellent service and product as always.
David & Charlene Olson's Reply:
Date: Jan 10, 2022, 1:53 pm

Thank you so much for taking the time to let us know how we did! We hope to serve you again real soon! Happy New Year!
Date: Jan 06, 2022
Name: Jim R

State/Province:CA

The table decoration was sent by my daughter. It was beautiful and delivered right on time.
David & Charlene Olson's Reply:
Date: Jan 06, 2022, 1:25 pm

Thank you for taking the time to let us know Jim! We strive to make sure our flowers and customer service meets or exceeds expectations. We hope you enjoy your arrangement!
Date: Jan 06, 2022
Name: Michelle I

State/Province:WA

Flowers were gorgeous! Made our friend smile.
Dave & Charlene Olson's Reply:
Date: Jan 07, 2022, 11:55 am

Thank you for taking the time to let us know! We are so glad your friend enjoyed their flowers. We look forward to serving you again and thank you for your business!
Date: Jan 03, 2022
Name: Thomas O

State/Province:IA

My sister always loves Crane's flowers and she is very picky.
David & Charlene Olson's Reply:
Date: Jan 03, 2022, 2:18 pm

Thank you for taking the time to let us know! We will continue to try to please even the most picky of customers! Happy New Year!
Date: Dec 23, 2021
Name: Mr Mrs George and Cecilia D

State/Province:WA

Astounding, lovely, glorious arrangement - so festive! And the delivery person was kind, caring, good-humored - with enough time to make sure that either my husband or I could actually hold the heavy (fully watered) vase. We are never disappointed with Crane’s Creations, whether we are in the flower shop, on the phone, or receiving an online gift. Their creativity and kindness are so appreciated by us… anytime!
David & Charlene Olson's Reply:
Date: Dec 24, 2021, 12:56 pm

Thank you so much for your very kind words! We thoroughly enjoy what we do and we are fortunate to have a great team to serve our outstanding customers! Again, thank you and Happy Holidays from all of us at Crane's!!
Date: Nov 30, 2021
Name: Angela S

State/Province:SA

The flowers were beautiful, they were delivered in plenty of time and lasted longer than I expected
David & Charlene Olson's Reply:
Date: Dec 01, 2021, 12:28 pm

Thank you so much for your comments! We are glad you liked the flowers. What could we have done better to earn the fifth star?
Date: Nov 25, 2021
Name: Kathleen G

State/Province:FL

Even though a substitution was necessary, I was informed and gave my approval--a bouquet at least, if not more, value than what I originally ordered. The result was a gorgeous arrangement, and a very happy recipient! Thank you!
David & Charlene Olson's Reply:
Date: Nov 29, 2021, 2:41 pm

Unfortunately substitutions are sometimes necessary. We will always call first for approval and do an equal or higher value with the substitution. Thank you so much for your understanding and we are very pleased that you liked the final product!
Date: Nov 05, 2021
Name: Blain T

State/Province:UT

Beautiful job.
David & Charlene Olson's Reply:
Date: Nov 05, 2021, 12:45 pm

Thank you!
Date: Oct 30, 2021
Name: carolyn g

State/Province:WA

The driver had a few issues but was very nice about it. Let me know when everything was taken care of.
David & Charlene Olson's Reply:
Date: Nov 05, 2021, 12:47 pm

Thank you for your comments. We're glad it was all taken care of for you.
Date: Oct 23, 2021
Name: D C

State/Province:TX

Gorgeous bouquet with a personal touch!!! Soooo please with this. Will return to this outstanding florist thank you!!
David & Charlene Olson's Reply:
Date: Oct 25, 2021, 12:42 pm

We are so glad you are pleased with your flowers. Thank you for letting us know how we did and we hope to serve you again soon!
Date: Oct 19, 2021
Name: Susan W

State/Province:CA

My friend lived your elegant arrangement.
David & Charlene Olson's Reply:
Date: Oct 20, 2021, 12:46 pm

Excellent! Thank you for letting us know!
Date: Oct 15, 2021
Name: Gloria C

State/Province:WA

Great service and beautiful roses
David & Charlene Olson's Reply:
Date: Oct 19, 2021, 12:10 pm

Thank you for your feedback. We are glad to hear we are doing a good job! We hope to serve you again soon!
Date: Oct 13, 2021
Name: Roxanne P

State/Province:TX

Delivery was perfect and the flowers were beautiful and full. Thank you!
David & Charlene Olson's Reply:
Date: Oct 14, 2021, 12:31 pm

You are welcome! Thank you for the feedback. We hope to serve you again soon! Have a GREAT day!
Date: Sep 22, 2021
Name: Edward D

State/Province:WA

I had the wrong hospital and the driver corrected my mistake. She then got the arrangement to the right hospital in time. Kudos to your driver.
David & Charlene Olson's Reply:
Date: Sep 22, 2021, 11:51 am

Thank you for your feedback! We can't be happy unless our customers are happy. I'll be sure to pass on your comments. We hope to serve you again soon!
Date: Sep 17, 2021
Name: Cynthia R

State/Province:AZ

Just WOW!! You all are amazing! Once again you have arranged a beautiful birthday arrangement, this time for our Daughter-in-law. The “Birthday Fest” that you created and delivered today was absolutely gorgeous! Thank you soo much. :)
David & Charlene Olson's Reply:
Date: Sep 21, 2021, 3:41 pm

Thank you so much for your kind words. We are glad you enjoyed our "Crane's Original" Birthday Fest arrangement. We hope to serve you again soon!
Date: Aug 24, 2021
Name: Agnes M

State/Province:WA

Absolutely put together a perfect beautiful flower arrangement for my "Happy Birthday in Heaven for my Dad" Thank you so much!
David & Charlene Olson's Reply:
Date: Aug 25, 2021, 3:50 pm

You are welcome! We are so glad you liked the birthday tribute for your Dad. Thank you for choosing Crane's and we hope to serve you again soon!
Date: Aug 24, 2021
Name: Rhonda B

State/Province:WA

Wonderful! The arrangement was gorgeous and the delivery was speedy!
David & Charlene Olson's Reply:
Date: Aug 25, 2021, 3:47 pm

Thank you so much for your feedback. We are glad you liked the flowers and delivery! We hope to serve you again soon!
Date: Aug 23, 2021
Name: Deborah L

State/Province:WA

Beautiful arrangements delivered right on time!
David & Charlene Olson's Reply:
Date: Aug 23, 2021, 12:42 pm

Thank you for your feedback! We are glad you liked the flowers and delivery! We hope to serve you again soon!
Date: Aug 20, 2021
Name: Russ S

State/Province:TN

As I’m getting ready to send a second floral treasure to my 90 yo mom I felt compelled to comment. For Mother’s Day this year my mom received the most beautiful arrangement in her life!! She called Crane’s to share her delight and gratitude. Bonus: the flowers were so fresh they lasted over three weeks! Thank you for making this arrangement so special!! Russ
David & Charlene Olson's Reply:
Date: Aug 23, 2021, 12:40 pm

Russ, Thank you so much for your kind words. We strive for three primary goals - Exceptional customer service, beautiful designs and flowers that last! We're glad your Mom loves the flowers! Thank you again!
Date: Aug 19, 2021
Name: Deborah L

State/Province:WA

I can count on receiving a beautiful arrival every time!
David & Charlene Olson's Reply:
Date: Aug 19, 2021, 12:23 pm

Thank you so much for your kind words! We appreciate you taking the time to let us know how we did. We hope to serve you again soon!
Date: Aug 16, 2021
Name: CaroleE w

State/Province:WA

I have already sent a reply. Will always support Cranes.
Date: Aug 14, 2021
Name: Massoud H

State/Province:WA

The flowers were beautiful and a it was advertised in the pictures. The delivery was on time. Great service. Thank you.
David & Charlene Olson's Reply:
Date: Aug 16, 2021, 2:59 pm

Thank you for your feedback. It is always nice to hear we are getting things done right! We hope to serve you again soon. Thank you!
Date: Aug 14, 2021
Name: Jeanette J

State/Province:WA

My mother relieved her birthday flowers right on time on the morning of her birthday. As requested, Matt called me to reassure me that she answered her door. I couldn’t be more pleased with the quality and service of Cranes. I wouldn’t use another florist. Thank you. Lynn OJala Minneapolis Mn
David & Charlene Olson's Reply:
Date: Aug 16, 2021, 3:01 pm

Hi Lynn, Thank you for taking the time to lest us know how we did. We are so pleased that everything timed out so well for your Mom's birthday! We hope to serve you again soon!
Date: Aug 13, 2021
Name: Carole W

State/Province:WA

Arrangement is beautiful. i love it! Carole
David & Charlene Olson's Reply:
Date: Aug 13, 2021, 7:07 pm

Thank you Carole! We are so pleased you loved the arrangement. Thank you for taking the time to give us your feedback!
Date: Aug 13, 2021
Name: Carole W

State/Province:WA

I have always been happy with Crane arrangements and I"m happy that new owners are keeping the high standards that Cranes had.
David & Charlene Olson's Reply:
Date: Aug 16, 2021, 2:57 pm

Thank you for your kind words. We worked with the Crane's to make sure we would maintain their standard of excellence after they retired. We are pleased to hear that you are happy with our work! Thank you!
Date: Aug 10, 2021
Name: Rhonda B

State/Province:WA

Your creation delivered to our dear friend this morning was lovely! Such speedy delivery too! Thank you!!
David & Charlene Olson's Reply:
Date: Aug 11, 2021, 12:29 pm

Thank you for taking the time to let us know how we did. We are so glad that you liked our product. We hope to serve you again soon!!
Date: Aug 10, 2021
Name: Bob B

State/Province:WA

Thanks for the on time delivery of these beautiful roses! Perfect!
David & Charlene Olson's Reply:
Date: Aug 11, 2021, 12:30 pm

Thank you for the feedback! We are so happy you enjoyed the arrangement and we hope to serve you again soon!
Date: Jul 25, 2021
Name: Monica D

State/Province:WA

Love the flowers
David & Charlene Olson's Reply:
Date: Jul 26, 2021, 12:00 pm

Excellent!! We love getting your feedback! Thank you and we hope to serve you again soon!
Date: Jul 14, 2021
Name: Cindy J

State/Province:WA

Great service!
David & Charlene Olson's Reply:
Date: Jul 14, 2021, 2:41 pm

Thank you! We hope to see you again soon!
Date: Jul 14, 2021
Name: Wayne D

State/Province:HI

Great job thank you so much . I’ll recommend you folks .Aloha
David & Charlene Olson's Reply:
Date: Jul 14, 2021, 6:01 pm

Thank you for your kind words. We aim to please. You graded us as one-star, was there something wrong with the order or was this a mistake? If there was something wrong, please let us know so we can fix it for you! Thank you!
Date: Jul 08, 2021
Name: Loraine L

State/Province:WA

Top notch service, the arrangement was absolutely beautiful and was delivered promptly.
David & Charlene Olson's Reply:
Date: Jul 14, 2021, 10:40 am

Thank you so much for your kind words! We work hard to ensure that we provide a positive experience from beginning to end because we want to serve you again. Thank you!
Date: Jul 02, 2021
Name: Katherine P

State/Province:WA

The flowers arrived at the perfect time of day for the desired effect. The blooms were perfect and lasted almost a full two weeks!! Beautiful vase too. Thank you for the fantastic service!
David & Charlene Olson's Reply:
Date: Jul 05, 2021, 12:40 pm

Thank you for taking the time to let us know how we did. We are so pleased everything timed out so well! Thanks for choosing Crane's and we hope to serve you again!
Date: Jun 26, 2021
Name: Shannon L

State/Province:GA

Flowers were beautiful!
David & Charlene Olson's Reply:
Date: Jun 28, 2021, 3:27 pm

Than you so much for your kind words! We are glad you liked our flowers and we hope to serve you again soon!
Date: Jun 21, 2021
Name: Janis O

State/Province:WA

Lovely arrangement that I received as a birthday well wish. An abundance of varying flowers...beautiful.
David & Charlene Olson's Reply:
Date: Jun 21, 2021, 5:19 pm

Thank you so much for your kind words. We appreciate you taking the time to let us know how we did! We hope to serve you again soon!
Date: Jun 12, 2021
Name: Madelyn S

State/Province:WA

The flowers were very fresh and lasted well over a week I especially liked the arrangement of spring flowers.
David & Charlene Olson's Reply:
Date: Jun 14, 2021, 11:39 am

Thank you so much for taking the time to let us know how we did! We appreciate your feedback. We take special care of all our flowers to ensure they last a long time for our customers. Thanks again!
Date: Jun 07, 2021
Name: Cheryl A

State/Province:WA

The flowers are beautiful
Date: Jun 01, 2021
Name: Yvonne H

State/Province:WA

Best service. Will always come back.
David & Charlene Olson's Reply:
Date: Jun 01, 2021, 12:20 pm

Thank you for your kind words! We would be happy to serve you again! Thank you!
Date: May 27, 2021
Name: Cheryl P

State/Province:AL

Excellent service! On time delivery of a gorgeous arrangement
David & Charlene Olson's Reply:
Date: May 27, 2021, 1:20 pm

Thank you so much for your kind words! We appreciate your feedback!
Date: May 22, 2021
Name: Stephanie T

State/Province:NC

I’ve ordered from here in 4 occasions, and always 100% satisfied! The arrangements are absolutely beautiful and the customer service is wonderful. Thank you!
David & Charlene Olson's Reply:
Date: May 22, 2021, 10:55 am

Thank you so much for your kind words! We really appreciate your feedback. We will work hard to keep our streak going and continue to provide great arrangements and excellent customer service! Thanks again!
Date: May 22, 2021
Name: Sherry N

State/Province:WA

This is the second Designer's Choice arrangement I've sent my mom. This one was just as amazing as the first. Mom was thrilled! So easy to give a few ideas and colors and let Crane's designers work their magic.
David & Charlene Olson's Reply:
Date: May 22, 2021, 11:00 am

We really appreciate your feedback! You are absolutely correct, let us know a favorite color or flower and our designer's can create something original and beautiful just for you or your favorite person!
Date: May 22, 2021
Name: Lucinda B

State/Province:MN

Excellent service and product.
David & Charlene Olson's Reply:
Date: May 24, 2021, 11:35 am

Thank you for your feedback! We are so glad you were happy with our product and service! We hope to serve you again real soon.
Date: May 22, 2021
Name: Rachel B

State/Province:AK

This was the first time I used Crane’s Creations to send a Mothers Day arrangement to my boyfriends mother. Easy to use website and the flowers were lovely and lasted for a long time. I will definitely be using them again!
David & Charlene Olson's Reply:
Date: May 24, 2021, 11:40 am

Thank you for letting us know how we did! We really do pride ourselves on having beautiful designs with flowers that last! Thanks again and we hope to serve you again soon!
Date: May 17, 2021
Name: Tiffany H

State/Province:WA

Gorgeous arrangement! On Day 4 and it is still very fresh and beautiful. Crane's is the best in the business!
David & Charlene Olson's Reply:
Date: May 17, 2021, 11:53 am

Your comments are truly appreciated! We have three main goals with all of our customers. 1 - Exceptional customer service, 2 - Gorgeous designs and 3 - Flowers that last! Thanks again for taking the time to let us know how we did!
Date: May 13, 2021
Name: Hunter G

State/Province:WA

Crane's creates beautiful flower arrangements. Every time I order flowers for my wife (which I should probably do more often) she remarks on the beauty of the arrangements, and how long they last. I will keep ordering from Crane's!
David & Charlene Olson's Reply:
Date: May 17, 2021, 11:49 am

Thank you for your feedback! Our three Lakewood designers have over 75 years of combined experience and they still love what they do! Thank you for your continued support!
Date: May 12, 2021
Name: Brady A

State/Province:CO

I have been using This business since 1979 and it's the only florist I use. All my family is in Lakewood so it is nice to have a very trusted florist that designs the most gorgeous arrangements. Thank you!!
David & Charlene Olson's Reply:
Date: May 17, 2021, 11:42 am

We are happy to serve you! We really love what we do and we take care to do it right! Thank you for your kind words and we hope to serve you again soon!
Date: May 11, 2021
Name: Liselotte Lilo N

State/Province:WA

Beautiful arrangement with fresh flowers and a nice vase.
David & Charlene Olson's Reply:
Date: May 12, 2021, 12:42 pm

Thank you for taking the time to let us know how we did! We truly enjoy doing what we do and your feedback let's us know we are doing it right! We look forward to serving you again soon!
Date: May 11, 2021
Name: Barabara S

State/Province:WA

Beautiful!!!!!!!!So much variety!!!!
David & Charlene Olson's Reply:
Date: May 12, 2021, 1:25 pm

Thank you for your feedback! We are expanding our floral design line and our in-store products. We are glad you enjoy the variety!
Date: May 11, 2021
Name: Hedy M

State/Province:WA

Lovely arrangement. Professional delivery person.
David & Charlene Olson's Reply:
Date: May 12, 2021, 1:24 pm

Thank you for taking the time to provide your feedback! We pride ourselves on achieving three primary goals; 1 - Exceptional customer service, 2 - Beautiful, long-lasting designs and 3 - Friendly, professional delivery.
Date: May 11, 2021
Name: Jane S

State/Province:WA

Crane’s is always outstanding.
David & Charlene Olson's Reply:
Date: May 12, 2021, 1:20 pm

Thank you for your kind words! We are always glad to hear from our customers! So much of the time, with on-line ordering, we do not get to experience the customer interaction. Thanks again for letting us know how we did!
Date: May 11, 2021
Name: Nancy C

State/Province:WA

Have been ordering and receiving flowers from Crane’s for over 25 years and, hands down, they are the best in the area. I’ve never been disappointed.
David & Charlene Olson's Reply:
Date: May 12, 2021, 12:49 pm

Thank you so much for your continued support! You are why we do what we do - And enjoy doing what we do!! We look forward to serving you again real soon!
Date: May 10, 2021
Name: SUZETTE R

State/Province:WA

Awesome flowers
David & Charlene Olson's Reply:
Date: May 10, 2021, 11:25 am

We are so glad that you are enjoying the flowers! Thank you for taking the time to let us know how we did!
Date: May 09, 2021
Name: Rodney T

State/Province:WA

As always, impeccably done and beautiful presentation and arrangement!
David & Charlene Olson's Reply:
Date: May 10, 2021, 11:24 am

Thank you so much for your kind words! Always happy to serve you!
Date: Apr 30, 2021
Name: Cynthia R

State/Province:AZ

The rose arrangement for our granddaughter’s 16th birthday was beautiful and exactly as pictured. It’s wonderful to know that as different occasions occur in our families lives that we can depend on Crane’s Creations to deliver a beautiful arrangement.
David & Charlene Olson's Reply:
Date: Apr 30, 2021, 1:14 pm

Happy 16th Birthday to your granddaughter and thank you for your kind words! We try to make each design fit the occasion. Thank you again for taking the time to let us know how we did!
Date: Apr 23, 2021
Name: Cliff C

State/Province:WA

Order online early morning for an afternoon delivery that same day and they were able to provide the service I had requested along with an amazing flower arrangement that she really loved. I couldn’t be more satisfied with everyone @Cranes Creations. What an excellent place to go. Thank you guys
David & Charlene Olson's Reply:
Date: Apr 24, 2021, 3:02 pm

Thank you so much for your feedback! And you are most welcome! You are the reason we do what we do. Nothing is better than a satisfied customer!! Thanks again!
Date: Apr 23, 2021
Name: Clifford C

State/Province:WA

Best flower shop, best service, best arrangements in Washington. Nothing compares. Thank you
David & Charlene Olson's Reply:
Date: Apr 26, 2021, 11:35 am

You are so welcome! And thank you for your kind words! That is our goal - To be the best and provide the best!
Date: Apr 21, 2021
Name: Stacy R

State/Province:WA

I have never ever been disappointed with my purchases from Crane‘s! You are the best florist in Washington as far as I’m concerned.
David & Charlene Olson's Reply:
Date: Apr 22, 2021, 1:44 pm

Wow! Thank you so much for your kind words! That is our goal - To be the best. The best in floral design and the best in customer service. Thank you again for your kind words and we look forward to serving you again soon!
Date: Apr 18, 2021
Name: Sue P

State/Province:ID

The flowers were great. Delivery service even better per the help with my mobility and sight challenged mom. Thx. PS - I tried to send a comment earlier but it wouldn't 'send'...???
David & Charlene Olson's Reply:
Date: Apr 19, 2021, 11:51 am

Thank you for your feedback. We try to make your floral experience special from beginning to end. This includes proper care during the delivery. Thank you again for your comments and we hope to serve you again soon!
Date: Apr 10, 2021
Name: Sherry N

State/Province:WA

I ordered the Designer's Choice for my mom's 79th birthday. She was floored at the beautiful bouquet and said I spent way too much money. I didn't spend too much. Crane's designer was just incredibly generous and creative within the given budget. I might never select a pre-designed arrangement again, but will just trust Crane's to work their magic. Probably not a good option for a control freak, but if you want floral artistry, I suggest the Designer's Choice option! 5☆
David & Charlene Olson's Reply:
Date: Apr 12, 2021, 1:07 pm

Thank you so much for your kind words! We are very proud of all of our designers. I will be sure to pass on your comments to your designer. When the sender and receiver are both happy with our work we know we are doing it right! Thank you again for taking the time t let us know how we did. We look forward to serving you and your Mom again soon!
Date: Apr 08, 2021
Name: Marilyn Siemens B

State/Province:WA

I tried to comment a few days ago, but not sure if it was sent. This is NOT an intuitive process for me. Anyhoo, the flowers ordered were very nice. The delivery guy Extraordinary. Super helpful to my elderly, mobility and sight challenged mom. Thx so much...!
David & Charlene Olson's Reply:
Date: Apr 08, 2021, 11:54 am

Thank you for taking the time to let us know how we did! I will be sure to pass on your kind words to our delivery driver. For us, customer service is from beginning to end and that includes the delivery process. We are so glad to hear you and your Mom were treated properly! We look forward to serving you again soon!
Date: Apr 07, 2021
Name: Brigitte R

State/Province:IT

Everything was fine. The flower arrangement was delivered as ordered. Everything was perfect. Thank you.
David & Charlene Olson's Reply:
Date: Apr 07, 2021, 11:47 am

Thank you for your feedback! We are so pleased that you are a satisfied customer. We look forward to serving you again soon.
Date: Apr 05, 2021
Name: Kate K

State/Province:WA

Great quality and timely service!
David & Charlene Olson's Reply:
Date: Apr 05, 2021, 3:43 pm

Thank you so much for your feedback. Two of our primary goals, quality & service! Thank you for choosing Crane's Creations! We hope to serve you again soon!
Date: Apr 05, 2021
Name: Eric K

State/Province:WA

I have ordered from Crane's Creations several times now and have never been disappointed in their arraignments or service. My wife loves the flowers and her last arrangement lasted nearly two weeks. Easily 5-Stars!
David & Charlene Olson's Reply:
Date: Apr 06, 2021, 11:27 am

Thank you for taking the time to let us know how we did. We strive for three main goals with every customer - Excellent customer service, beautiful arrangements and flowers that last! We are so glad we met those goals for you and your wife. Thanks again and have a great day!
Date: Mar 31, 2021
Name: Joe R

State/Province:CA

They go out of their way to make impressive arrangements
David & Charlene Olson's Reply:
Date: Apr 01, 2021, 3:54 pm

Thank you so much for your kind words. For us, it is all about what the customer wants because a happy customer will come back. We hope to serve you again soon!
Date: Mar 30, 2021
Name: Liselotte Lilo N

State/Province:WA

Beautiful arrangement of a wide variety of flowers with an attractive vase.
David & Charlene Olson's Reply:
Date: Mar 30, 2021, 3:38 pm

Thank you for your kind words! We are so glad you thought the arrangement was beautiful. That is our goal - 100% satisfied customers!
Date: Mar 30, 2021
Name: Crystal V

State/Province:WA

Very easy to order online and everything went as expected. Thank you!
David & Charlene Olson's Reply:
Date: Mar 30, 2021, 3:43 pm

Thank you for letting us know how your on-line experience went. We strive for all aspects of doing business with us to be as smooth and customer friendly as possible. Thanks again for your feedback, we hope to serve you again soon!
Date: Mar 27, 2021
Name: Karen B

State/Province:WA

My family member was quite impressed with her bouquet!
David & Charlene Olson's Reply:
Date: Mar 27, 2021, 4:13 pm

Excellent! Thank you for letting us know!
Date: Mar 22, 2021
Name: Wendi H

State/Province:CA

Thank you for delivering my flower order so quickly . They were beautifully put together and delivered on time . You brightened my cousin and her husbands day after the loss of their beloved four legged fur baby .
David & Charlene Olson's Reply:
Date: Mar 23, 2021, 2:53 pm

Thank you for taking the time to let us know how we did! We work hard to ensure our customers, senders and receivers, get what they ask for. We are so sorry for their loss and glad we could help brighten their day a little. We appreciate your feedback.
Date: Mar 17, 2021
Name: Kimberly F

State/Province:WA

I really appreciate you honoring my request to deliver the floral arrangement late in the day. My aunts flight was late so your timing was perfect.
David & Charlene Olson's Reply:
Date: Mar 18, 2021, 12:21 pm

Thank you for taking the time to let us know how we did. We work very hard to accommodate all of our customers needs. We hope to serve you again real soon!
Date: Mar 11, 2021
Name: Sukara G

State/Province:WA

I’ve been getting my flowers from here for the last 15 years. The arrangements were absolutely beautiful! Called to check on the vase type and the staff was helpful and friendly. I live 40 minutes away but will continue to order from here.
David & Charlene Olson's Reply:
Date: Mar 11, 2021, 11:51 am

Thank you so much for your feedback! I will share your comments with our staff and let them know what a great job they are doing. We really appreciate the feedback and hope to serve you again soon!
Date: Mar 07, 2021
Name: Kathie N

State/Province:WA

An absolutely beautiful floral arrangement! Thank you so much always for your wonderful customer service!! Cranes Creations is always a 5 Star business!!
David & Charlene Olson's Reply:
Date: Mar 08, 2021, 12:07 pm

Thank you for taking the time to let us know how we did. We are doubly pleased! You loved the flowers and the customer service! We strive to ensure our customers are always treated as part of our Crane's family and that you receive beautiful, long-lasting floral arrangements. Thanks again for your feedback!
Date: Mar 06, 2021
Name: Ann G

State/Province:WA

Beautiful birthday arrangement.
David & Charlene Olson's Reply:
Date: Mar 08, 2021, 11:48 am

Thank you for taking the time to give us your feedback. We are so pleased that you like the birthday arrangement and hope to serve you again real soon!
Date: Mar 04, 2021
Name: Alan M

State/Province:WA

The flowers were perfect as always from a great business who have been around locally forever. Always my go to for flower arrangements.
David & Charlene Olson's Reply:
Date: Mar 04, 2021, 11:43 am

Thank you so much for your kind words and your support throughout the years! We truly appreciate it and you! We are proud to have served the south sound for nearly 52 years and are looking forward to 52 more!
Date: Feb 27, 2021
Name: Dianne M

State/Province:NY

Easy ordering,great communication and beautiful work delivered on time.
David & Charlene Olson's Reply:
Date: Mar 01, 2021, 11:59 am

Thank you for taking the time to let us know how we did. Our entire crew- Customer Service, Design and Delivery all work hard for just this type of comment. I'll make sure they get your feedback! Thank you for choosing Crane's!
Date: Feb 26, 2021
Name: Mared M

State/Province:WA

Beautiful arrangement, just like in the picture, arrived on time at church for service.
David & Charlene Olson's Reply:
Date: Mar 01, 2021, 11:51 am

Thank you for taking the time to let us know how we did. We are pleased that you liked the arrangement. We are sorry for your loss. Thank you for choosing Crane's!
Date: Feb 26, 2021
Name: anna m

State/Province:NC

Always terrific service!
David & Charlene Olson's Reply:
Date: Mar 01, 2021, 11:55 am

Thank you for the feedback. I'll share your comment with our team. We hope to serve you again soon!
Date: Feb 25, 2021
Name: Kay m

State/Province:WA

A lovely arrangement delivered on time for my mom's birthday, in spite of the snow. Thanks!
Date: Feb 23, 2021
Name: David H

State/Province:WA

Perfect in every way! Quick delivery, exactly what I wanted, made the right impression on our friends in their time of grief.
David & Charlene Olson's Reply:
Date: Feb 23, 2021, 12:06 pm

Thank you for taking the time to let us know how we did. We sincerely appreciate the feedback and are glad that the arrangement made the right impression for you and your friends!
Date: Feb 21, 2021
Name: Alexis Z

State/Province:CO

Delivery was on time!
David & Charlene Olson's Reply:
Date: Feb 23, 2021, 12:07 pm

That is our goal! Thank you for your feedback!
Date: Feb 16, 2021
Name: Herbert L

State/Province:WA

Always delivered on time, even with the unexpected snow!
David & Charlene Olson's Reply:
Date: Feb 16, 2021, 11:53 am

Thank you for your feedback. Our entire team including customer service, designers and delivery crew really did an amazing job during the Valentine's snowfall. We are proud of our team and thank you again for taking the time to let us know how we did!
Date: Feb 15, 2021
Name: Michael K

State/Province:WA

Beautiful arrangement. Arrived on time despite bad weather.
Date: Feb 14, 2021
Name: Brian F

State/Province:WA

Beautiful roses for Valentines Day! The vase and roses and greens were beautiful and they delivered right when I wanted them. There are small accompanying flowers like large baby's breath that really make it special. Nice!!!
David & Charlene Olson's Reply:
Date: Feb 14, 2021, 2:28 pm

We are glad you liked the arrangement! Thank you for taking the time to let us know how we did. Happy Valentine's Day!
Date: Feb 13, 2021
Name: Alejandra F

State/Province:NC

Great service . The Valentine’s arrangement looked just like the picture and was beautiful. Delivered was made in time and quick considering I ordered last minute .
David & Charlene Olson's Reply:
Date: Feb 13, 2021, 5:56 pm

Thank you for your feedback. We are here to please! We truly enjoy what we do and it's always nice to get the feedback! Thank you!!
Date: Feb 11, 2021
Name: Cheryl V

State/Province:WA

Highly recommend. Very helpful and professional service. And flowers were fabulous.
David & Charlene Olson's Reply:
Date: Feb 12, 2021, 2:32 pm

Thank you for taking the time to let us know how we did. We are so happy that your experience with us was a positive one! We hope to serve you again real soon!
Date: Jan 29, 2021
Name: Karen S

State/Province:AL

My mom really needed to have her spirits lifted and the flower arrangement was beautiful!! Thank you. She is always excited She has commented on the flowers lasting so long too.
David & Charlene Olson's Reply:
Date: Jan 29, 2021, 11:35 am

Thank you for taking the time to let us know how we did. We always appreciate the feedback. We are so glad we could help lift your Mom's spirits. Flowers have a way of making people smile. Especially during this pandemic. There are 2 things we strive for everyday, exceptional customer service and flowers that last! Thank you again for your feedback and we hope to serve you and your Mom again!
Date: Jan 25, 2021
Name: Carolyn H

State/Province:WA

Thank you for a perfect delivery for my friend's 70th birthday! I say "perfect" because I just happened to be on the phone with her when the delivery arrived! She sent me photos, and everything looked just as I had hoped it would! The balloon bunch was very festive, the mug was exactly like the picture, and there were THREE different packages of candy! She was very impressed! Thanks again, so much. It made up for not being able to celebrate with her in person.
David & Charlene Olson's Reply:
Date: Jan 25, 2021, 8:02 pm

PERFECT! We are so pleased it all worked out so well and especially that everyone was happy with our product and service! Thank you for taking the time to let us know! We hope to serve you again real soon!
Date: Jan 22, 2021
Name: Debra M

State/Province:CA

My mother’s birthday gift was a hit! Everyone commented on the gorgeous fresh flower arrangement and the delicious cake! It was a “party in a box” andnIneill order again. Thank you for making it so special, especially since I couldn’t be there w this Covid outbreak.
David & Charlene Olson's Reply:
Date: Jan 22, 2021, 5:11 pm

Thank you so much for your feedback. We are so happy that we could help make your Mom's birthday a little more special! That's the reason we are in this business - to put smiles on people's faces. Thanks again for taking the time to let us know how we did!
Date: Jan 21, 2021
Name: Scott E

State/Province:WA

Beautiful flowers every time. I have never been disappointed.
David & Charlene Olson's Reply:
Date: Jan 21, 2021, 11:22 am

Thank you for your feedback. We really appreciate you taking the time to let us know how we did. Our commitment to you, and all of our customers, is complete satisfaction with the flowers and the service!
Date: Jan 19, 2021
Name: Helen M

State/Province:WI

Awesome customer service! Bailey was wonderful to work with. I love Crane's Creations!
David & Charlene Olson's Reply:
Date: Jan 21, 2021, 11:20 am

Thank you for your kind words! We will be sure to let Bailey know how awesome she is! We hope to serve you again soon!
Date: Jan 18, 2021
Name: Rachel K

State/Province:MT

Beautiful flowers and helpful staff. I'll definitely use them in the future.
David & Charlene Olson's Reply:
Date: Jan 18, 2021, 12:24 pm

Thank you Rachel!! The flowers were very much appreciated by the family! Thanks again and we look forward to serving you again!
Date: Jan 16, 2021
Name: Joanna R

State/Province:CT

I had originally ordered a succulent dish garden but since I placed my order the same day there weren’t enough succulents to fill my order. A basket with an assortment of healthy plants was sent instead. It included a balloon, Seahawks ribbon, and a cute, light-up Seahawks ornament, and a chocolate bar. It was delivered almost immediately to my daughter on her birthday. Susie was very helpful and assured that it would be delivered on time and adorable. I am very happy with Cranes 2.0 and would recommend their services.
David & Charlene Olson's Reply:
Date: Jan 18, 2021, 12:26 pm

Thank you so much for your feedback. We will let Suzi know that you appreciated her help. We look forward to serving you again soon!
Date: Jan 05, 2021
Name: Lucinda B

State/Province:MN

Excellent customer service.
David & Charlene Olsondback's Reply:
Date: Jan 05, 2021, 9:38 pm

Thank you so much for your feedback. We pride ourselves on excellent customer service and beautiful designs with flowers that last. We will give our team your feedback! Thanks again!! Again, thank you and we look forward to serving you again, soon!
Date: Jan 01, 2021
Name: Kayla B

State/Province:WA

Great customer service and very communicative! The flowers were beautiful and delivered quickly.
David & Charlene Olson's Reply:
Date: Jan 02, 2021, 3:05 pm

Thank you for your feedback. We appreciate your comments and work hard to ensure all of our customers feel the same way! Happy New Year!
Date: Dec 30, 2020
Name: Wayne S

State/Province:WA

Straight forward and easy process. Totally satisfied
David & Charlene Olson's Reply:
Date: Dec 30, 2020, 1:01 pm

Thank you for letting us know how we did! We appreciate your business and hope to serve you again soon!
Date: Dec 25, 2020
Name: Linda S

State/Province:WA

beautiful
Date: Dec 19, 2020
Name: Randy D

State/Province:WA

It was beautiful!
David & Charlene Olson's Reply:
Date: Dec 21, 2020, 3:07 pm

Thank you for your feedback! We are glad you liked the arrangement and hope to serve you again soon!
Date: Dec 16, 2020
Name: Linda P

State/Province:FL

file:///var/mobile/Library/SMS/Attachments/3d/13/D2D22C75-1DBA-4E3E-B4EA-7EDDEB46DD51/IMG_2244.jpeg Our granddaughter was thrilled receiving the 18 roses for her 18th birthday. Susie at the shop who took our order was very sweet and helpful.
David & Charlene Olson's Reply:
Date: Dec 18, 2020, 2:15 pm

We are so happy your granddaughter enjoyed the roses! Thank you for your comments on Suzi. I'll be sure to let her know how she did! Thank you for contacting us and we look forward to serving you again soon!
Date: Dec 13, 2020
Name: Linda T

State/Province:WA

gorgeous arrangement for my birthday from my dtr who lives in Marysville. Love it!
Date: Dec 09, 2020
Name: Linda B

State/Province:CA

My mother absolutely loved the flowers and candy. Great customer service..Thank you.
David & Charlene Olson's Reply:
Date: Dec 11, 2020, 5:53 pm

We are so glad to hear that your Mom loved everything! Thank you for choosing Crane's Creations 2.0. We look forward to serving you again soon!
Date: Dec 08, 2020
Name: Evelyn H

State/Province:WA

Exceptional response to my sympathy flowers request. Arrangement was exceptional. Family was so appreciative of flower display and remembrance of their loved one.
David & Charlene Olson's Reply:
Date: Dec 08, 2020, 1:13 pm

Thank you so much for reaching out to us and letting us know how we did! We take a great deal of pride in all of our arrangements. But, especially, honoring those who have passed. We always try to present a fitting tribute to the family.
Date: Dec 04, 2020
Name: Charles B

State/Province:WA

The arrangement was beautiful and the truffles were delicious! We will order from Crane's again.
David & Charlene Olson's Reply:
Date: Dec 04, 2020, 6:16 pm

Excellent! Thank you for the feedback. We are glad everything was to your liking1 We hope to serve you again soon! Happy Holidays!
Date: Dec 03, 2020
Name: SA C

State/Province:WA

While I didn’t actually see the flowers myself, the recipient raved and said they were beautiful. Thank you!
David & Charlene Olson's Reply:
Date: Dec 03, 2020, 12:10 pm

You are most welcome! For future reference, you can request a picture to be sent to you by text or e-mail of the arrangement we create for you recipient. Thank you for choosing Crane's Creations 2.0!!
Date: Nov 25, 2020
Name: Barbara H

State/Province:AZ

Took a chance and ordered the Designer's Choice for delivery to my best friend for Thanksgiving. You used the deep, rich tones she loves. So happy I chose your shop!
David & Charlene Olson's Reply:
Date: Nov 25, 2020, 6:57 pm

Thank you so much for taking the time to let us know how we did! We are very lucky to have such good designers. Our 4 primary designers have a collective total of over 100 years of experience. Thank you for choosing Crane's and we hope to serve you again soon!
Date: Nov 09, 2020
Name: Stephanie H

State/Province:WA

Outstanding customer service! Both bouquets that I ordered were beautiful and loved by the recipients. I highly recommend Crane’s Creations!
David & Charlene Olson's Reply:
Date: Nov 09, 2020, 12:01 pm

Thank you so much for letting us know how we did. We are happy to hear everyone was pleased with their flowers! We have two primary goals with all of our customers, treat them like family and give them the best looking and longest lasting flowers possible!
Date: Oct 20, 2020
Name: Gregory W

State/Province:WA

The roses was great. They lasted a long time. My wife loved them
David & Charlene Olson's Reply:
Date: Oct 20, 2020, 11:26 am

Excellent! So glad to be part of the sharing. Thanks for choosing Crane's Creations 2.0!
Date: Oct 20, 2020
Name: Lucie W

State/Province:QC

The bouquet was gorgeous and delivery right on time. Thank you :)
David & Charlene Olson's Reply:
Date: Oct 20, 2020, 11:25 am

Perfect! Thank you for choosing Crane's Creations 2.0. We hope to serve you again real soon!
Date: Oct 19, 2020
Name: Marianela P

State/Province:WA

I love this place, The flower arrangements I have bought have lasted up to three weeks or more, the authentic and high quality arrangements are very beautiful. Delivery always on time, and super good customer service, I recommend it to all my friends. Thank you for your time to always serve me with what I want.
David & Charlene Olson's Reply:
Date: Oct 19, 2020, 3:47 pm

Thank you so much for your kind words and for taking the time to let us know how we did! We take great pride in providing the best customer service possible and flowers that last! I will pass on your kind words to our employees and let them know they are doing a great job! Thanks again and we hope to serve you soon!
Date: Oct 16, 2020
Name: Evelyn H

State/Province:WA

Easy order process. Contacted immediately to advise on substitution. Quick and accurate delivery. Great job!
David & Charlene Olson's Reply:
Date: Oct 16, 2020, 2:43 pm

Hi Evelyn! Thank you so much for your kind words! We appreciate your feedback. We are so pleased you were satisfied with our service. We hope to serve you again real soon!
Date: Oct 06, 2020
Name: Robert B

State/Province:WA

Ordered on line. Easy! My wife loved them!
David & Charlene Olson's Reply:
Date: Oct 06, 2020, 7:19 pm

Thank you so much for allowing us to serve you Robert! We really appreciate your comments. We are doubly pleased that your wife loved the flowers!
Date: Sep 23, 2020
Name: Liz L

State/Province:OR

Outstanding and thoughtful customer service!
David & Charlene Olson's Reply:
Date: Oct 06, 2020, 7:18 pm

Thank you for your kind comments Liz! We really appreciate the feedback. I will pass on your comments to our customer service team!
Date: Sep 19, 2020
Name: Shelley M

State/Province:WA

First time customer and I will be back! So nice, delivered at the last minute and the flowers were beautiful!
David & Charlene Olson's Reply:
Date: Sep 22, 2020, 11:43 am

Hi Shelley, Thank you for your comments and thank you for choosing Crane's Creations 2.0! We are so glad that your experience was a positive one! We pride ourselves on exceptional customer service, beautiful floral arrangements and flowers that last! We look forward to serving you again, soon!
Date: Sep 08, 2020
Name: Nicole B

State/Province:WA

AWESOME customer service and the flowers are still going strong over a week and a half after delivery!
David & Charlene Olson's Reply:
Date: Sep 08, 2020, 3:39 pm

Perfect! That is our goal - The Longest Lasting Flowers with exceptional customer service! Thank you for your comments. We hope to help you again soon!
Date: Aug 19, 2020
Name: Yesenia Y

State/Province:DC

Quick and easy service. Wonderful flower options.
David & Charlene Olson's Reply:
Date: Aug 19, 2020, 1:23 pm

Thank you for your kind words! We are so happy your Crane's experience was a good one! We look forward to serving you again!
Date: Aug 19, 2020
Name: Karen s

State/Province:AL

Awesome every time I order!
David & Charlene Olson's Reply:
Date: Aug 21, 2020, 1:43 pm

Thank you Karen! We are here to please!
Date: Aug 17, 2020
Name: FRENCH W

State/Province:WA

We were pleasantly surprised at the number of flowers in the arrangement. It was most impressive. We've kept some, even though they were cut two weeks ago.
David & Charlene Olson's Reply:
Date: Aug 17, 2020, 11:34 am

Thank you for your comments. We take extra steps with our flowers to ensure that they are the "longest lasting flowers" in the area. Thank you and we look forward to serving you again!
Date: Aug 17, 2020
Name: Rod T

State/Province:WA

Wonderful as always! Thank you!!!
David & Charlene Olson's Reply:
Date: Aug 17, 2020, 7:30 pm

Rodney - Thank you for your comments. Cannot wait to serve you again!
Date: Aug 15, 2020
Name: Amy C

State/Province:WA

The best customer service. I won't order anywhere else!
David & Charlene Olson's Reply:
Date: Aug 17, 2020, 11:31 am

Amy - Thank you for your kind words! We pride ourselves on the best customer service in the business. I will pass your comments on to our team! Looking forward to serving you again!
Date: Aug 14, 2020
Name: Ann M

State/Province:TX

Although the arrangement is 2 weeks old, only a few flowers have died and the rest are hanging in and look great! Long-lasting!
Date: Aug 11, 2020
Name: Sandy W

State/Province:WA

amazing service and arrangement was beautiful!
David & Charlene Olson's Reply:
Date: Aug 11, 2020, 12:28 pm

Thanks Sandy! Amazing customers deserve amazing customer service!
Date: Aug 09, 2020
Name: Virginia C

State/Province:WA

Beautiful arrangement delivered. It was very long lasting.
David & Charlene Olson's Reply:
Date: Aug 10, 2020, 11:25 am

Hi Virginia! Thank you for your comments! We are so pleased you liked the arrangement. We take great pride in properly caring for our flowers so they last longer for our customers!
Date: Aug 07, 2020
Name: Tricia B

State/Province:WA

The flowers were delivered the same day and were beautiful!
David & Charlene Olson's Reply:
Date: Aug 07, 2020, 1:40 pm

Thank you for your kind words Tricia! We aim to please!
Date: Aug 06, 2020
Name: Elaine A

State/Province:NJ

Easy ordering and great product. Second time ordering from here and will continue to do so.
David & Charlene Olson's Reply:
Date: Aug 06, 2020, 11:30 am

Thank you for your kind words Elaine! We are so pleased you are happy with our service and product. We really do take pride in what we do and it is nice to get your feedback! Thanks again!
Date: Aug 04, 2020
Name: Iwona S

State/Province:WA

I gave David at Crane’s Creations picture of what I would like for my wedding bouquet to look like. They did an awesome job on creating my lovely bouquet. I was really happy with it. Thank you soo much for making my wedding day to be extra special.
David & Charlene Olson's Reply:
Date: Aug 04, 2020, 7:22 pm

EXCELLENT! We are so pleased we could help make your wedding day "extra special!" It was truly a pleasure working with you to make sure we put together the perfect bouquet for that special day! And, once again - Congratulations!
Date: Aug 03, 2020
Name: Lydia M

State/Province:WA

the flowers were gorgeous, fresh and healthy.
Date: Jul 26, 2020
Name: Renee M

State/Province:WA

As usual the bouquet was beautiful.
Date: Jul 20, 2020
Name: Diane D

State/Province:WA

I bought these birthday flowers, bear, and balloon for my mother's birthday. Cranes creation was very good at communicating to me that they needed to substitute certain flowers prior to delivery. Communication and delivery via phone and email were perfectly on point. My mother was very pleased and happy with these. Thank you for such an amazing job. I will definitely recommend this place and order from here in the future.
David & Charlene Olson's Reply:
Date: Jul 21, 2020, 5:46 pm

Thank you for your kind words and another thank you for understanding the need to substitute based on availability. We pride ourselves on making sure our customers not only receive great customer service but also quality product!
Date: Jul 18, 2020
Name: Kari B

State/Province:WA

The arrangement was more beautiful than the picture! I loved it and so did the recipient! Bailey did an incredible job! I'll be ordering from here again.
David & Charlene Olson's Reply:
Date: Jul 18, 2020, 2:08 pm

EXCELLENT! Thank you for your kind words Kari! I will let Bailey know what a great job she did! Our goal is outstanding product coupled with superior customer service. Thank you for your feedback!
Date: Jul 07, 2020
Name: Nancy H

State/Province:AZ

Lovely people to work with and a lovely arrangement that brightened my daughter's day. Thanks!
David & Charlene Olson's Reply:
Date: Jul 15, 2020, 1:56 pm

Thank you for your nice words Nancy! We are so pleased we could help brighten your daughter's day!
Date: Jul 04, 2020
Name: Vickie H

State/Province:WA

Flowers are beautiful!
David & Charlene Olson's Reply:
Date: Jul 15, 2020, 1:54 pm

We are so glad you liked them! Thank you for your comment!
Date: Jun 30, 2020
Name: Kari k

State/Province:MN

Cranes is the best! They were able to accommodate a last minute delivery request with gorgeous fresh flowers. They saved the day! Wonderful service
Date: Jun 26, 2020
Name: Donna J

State/Province:WA

My friend received the flowers and said they were beautiful setting, thanks
Date: Jun 21, 2020
Name: Melinda S

State/Province:WA

Everything was great! My friend loved her birthday bouquet
Date: Jun 11, 2020
Name: Elly K

State/Province:WA

Our floral arrangement is just beautiful. Our friend ordered them for me upon hearing of a death in our family. The flowers are stunning with orchids and roses and lilies. They were delivered 3 days ago and still just gorgeous. The staff at Crane's take great care in designing thoughtfully. Thank you again for your care.
David & Charlene Olson's Reply:
Date: Jun 11, 2020, 3:11 pm

Thank you for taking the time to comment. We are so sorry for your loss. It warms our hearts that you are pleased with what we could provide during this difficult time for you. We wish you peace and comfort.
Date: May 31, 2020
Name: Sandra R

State/Province:WA

Beautiful bouquet and long lasting. You have provided consistently fresh and beautiful flowe arrangements
Charlene & David's Reply:
Date: Jun 11, 2020, 2:20 pm

Dr. Reilley, We are so pleased to hear that you have enjoyed your flowers! Thank you for trusting us with your floral requests!
Date: May 25, 2020
Name: Rodney T

State/Province:WA

I've been sending flowers for a long time to family and friends...and you all have made me a customer for life! Great arrangements, long lasting, and wonderful day-brightners!
David & Charlene Olson's Reply:
Date: May 27, 2020, 11:11 am

Thank you so much for your comments! We appreciate you taking the time to provide your feedback. You made our day! This is exactly what we strive for - Satisfied, lifelong customers! Thanks again!
Date: May 25, 2020
Name: Sandra R

State/Province:WA

Extraordinary. I love the overall look.
Date: May 24, 2020
Name: Marie I

State/Province:WA

I have been a fan of Crane's for over 40 years and enjoyed the training in flower arranging in a class Bob conducted for Hillhaven folk many years ago. My daughter in Idaho considers you the go-to for wonderful gifts.
Date: May 23, 2020
Name: Andrea M

State/Province:CO

The flower arrangements are always fresh and well designed.
Charlene & David Olson's Reply:
Date: May 27, 2020, 11:06 am

Thank you for your feedback Andrea! We appreciate your comments!
Date: May 23, 2020
Name: Denise E

State/Province:NY

Great arrangement delivered as requested.
Date: May 22, 2020
Name: Y M

State/Province:IT

Absolutely recommend this shop. Very professional.
David & Charlene Olson's Reply:
Date: May 22, 2020, 1:21 pm

Thank you for your comments! We appreciate you taking the time to give us this feedback. We are very pleased that you are happy with our service and we look forward to helping you again!!
Date: May 21, 2020
Name: Chris G M

State/Province:WY

I am in Wyoming, family is in Lakewood. I can ALWAYS count on beautiful, fresh flowers delivered on time! THANK YOU!!
David & Charlene Olson's Reply:
Date: May 22, 2020, 1:17 pm

Chris, We are happy to serve you and your family! We take great pride in our product and customer service. Thank you for taking the time to let us know and we look forward to serving you again!
Date: May 18, 2020
Name: Ann B

State/Province:WA

The birthday cake flowers were excellent! It was very cute! The cake tasted really good! I would definitely order that again. This was for a special 90th birthday in quarantine time. It was perfect! Thank you, Cranes Creation 2.0!!!
David & Charlene Olson's Reply:
Date: May 18, 2020, 5:54 pm

Thank you for your comments Ann! We are so glad we could do our part to make the 90th Birthday celebration special!! We'll be ready for the next time! Thanks again!
Date: May 18, 2020
Name: Shirley M

State/Province:WA

Beautful arrangement with very fresh colorful flowers. Loved it.
David & Charlene Olson's Reply:
Date: May 19, 2020, 7:46 pm

Thank you for your kind words Shirley! We are so glad you enjoyed the arrangement! Stay Safe!
Date: May 14, 2020
Name: Sandra R

State/Province:WA

Excellent flower arrangement, lasted an entire week. Service was prompt without any damage to arrangement
Charlene & David Olson's Reply:
Date: May 18, 2020, 5:48 pm

Dr. Reilley, We are very happy to hear you were pleased with the floral arrangement and the service! Thank you for taking the time to share your comments. We hope to serve you again in the near future.
Date: May 14, 2020
Name: Sandra R

State/Province:WA

Absolutely awesome
Date: May 13, 2020
Name: Shari M

State/Province:WA

The flowers are lovely. Made my day.
David & Charlene Olson's Reply:
Date: May 13, 2020, 10:54 am

Excellent! We are pleased you loved your flowers! Thank you for letting us know and for using Crane's Creations 2.0!
Date: May 12, 2020
Name: Linda S

State/Province:CA

lovely
David & Charlene Olson's Reply:
Date: May 13, 2020, 10:53 am

We are so pleased you loved your arrangement! Thank you for letting us know!
Date: Apr 07, 2020
Name: Jerry H

State/Province:MN

Good
Date: Apr 01, 2020
Name: Elaine K

State/Province:WA

I have always loved shopping at their store. They are always helpful in gathering loose flowers for a bouquet --however small or large their size. I miss shopping inside the store but hoping they all stay safe and will be ordering online.
David & Charlene Olson's Reply:
Date: Apr 02, 2020, 1:40 pm

Thank you so much for your kind words. We really do appreciate your support and look forward to seeing you in the store soon! Be safe and stay healthy!
Date: Mar 26, 2020
Name: Luci B

State/Province:MN

Thank you for a beautiful birthday delivery. The product is beautiful and the service above and beyond. I will order from you again for sure.
David & Charlene Olson's Reply:
Date: Apr 01, 2020, 6:19 pm

Luci - We are so glad you were pleased with your order and the service! Thank you for your kind comments! We are looking forward to serving you again!!
Date: Mar 21, 2020
Name: Kayla R

State/Province:WA

Thank you Cranes for making a birthday delivery perfect! The communication was excellent and the flowers were beautiful!!!
David & Charlene Olson's Reply:
Date: Mar 21, 2020, 11:19 am

Kayla, Thank you so much for your post! We are so happy we could help make that special day even better! We truly appreciate your kind words and for using Crane's Creations 2.0 for your floral and gift needs!! Thanks again! David & Charlene Olson
Date: Mar 02, 2020
Name: Karen S

State/Province:AL

I was nervous as I read “under new ownership “. But my mom said the flowers were beautiful, as usual. Thank you for being on time with the delivery and keeping the above the rest standard.
David & Charlene Olson's Reply:
Date: Mar 02, 2020, 8:13 pm

Thank you Karen! We are working very closely with the Crane's to ensure the same excellent customer service and quality of product. We appreciate your feedback!
Date: Feb 28, 2020
Name: Richard S

State/Province:WA

She love them! And I thank you all for making her valentines day very Special!!
Date: Feb 19, 2020
Name: Bianca R

State/Province:WA

Amazing! The flowers stayed fresh looking for a long time, even with an unfortunate 1930s heater around!
Date: Feb 17, 2020
Name: Kelli H

State/Province:WA

You guys ALWAYS do a great job.
David Olson's Reply:
Date: Feb 17, 2020, 5:43 pm

Thank you very much Kelli! That is our goal with every customer!
Date: Feb 17, 2020
Name: Mater B

State/Province:WA

Timely delivery with lovely arrangement
Date: Feb 17, 2020
Name: Mater B

State/Province:WA

Beautiful arrangement and timely service.
Date: Feb 13, 2020
Name: ann w

State/Province:MD

Excellent customer service! Very helpful. Delivery was received on time as was promised.
Date: Feb 03, 2020
Name: BRUCE S

State/Province:WA

Thanks for the same day service and the flowers were great.
Charlene & David Olson's Reply:
Date: Feb 04, 2020, 11:34 am

Bruce, Thank you for taking time to send us a message. We are pleased to hear you are happy with the flowers and same day service. Thanks so much for choosing Crane's Creations 2.0 for your floral needs. We looking forward to serving you again.
Date: Jan 27, 2020
Name: Scott P

State/Province:WA

Always great!
David Olson's Reply:
Date: Jan 28, 2020, 12:41 pm

Thank you Scott! And thank you for choosing Crane's Creations 2.0!
Date: Jan 22, 2020
Name: Scott E

State/Province:WA

Beautiful arrangement! Two weeks later and still looks great.
David Olson's Reply:
Date: Jan 25, 2020, 1:58 pm

Thank you Scott! We pride ourselves on properly caring for our flowers so they last longer for our customers! Thank you for choosing Crane's Creations 2.0!!
Date: Jan 17, 2020
Name: Tamra C

State/Province:WA

Beautiful bouquet! Thank you
Date: Jan 07, 2020
Name: Kasey F

State/Province:WA

Excellent speed and service,recipient absolutely loved the arrangement,and it matched her center piece that she had already received. We will definitely be using Crane's again!
Date: Jan 06, 2020
Name: Carol G

State/Province:MI

As always, the Christmas arrangements I ordered were beautiful and arrived when requested. Thank you for your continued awesome service.
Date: Dec 26, 2019
Name: Richard and Sandra T

State/Province:WA

Perfect centerpiece.
Date: Dec 23, 2019
Name: Gladys D

State/Province:WA

this is the prettiest flower arrangement i have received I told my family about it Gladys Davilla
Date: Dec 17, 2019
Name: Judi R

State/Province:WA

Wonderful florist! The owners care very much about what they send out. Flowers are always fresh and beautiful.
Date: Dec 11, 2019
Name: Linda B

State/Province:CA

I've loved Crane's Creations ever since I was a little girl. Now that I've moved out of state, I have been using their website, which is easy and convenient to use. My mom loved her flowers! Great service!
Date: Dec 09, 2019
Name: Charlene P

State/Province:FL

Great service
Date: Dec 01, 2019
Name: Lisa S

State/Province:WA

Easy and quick - same day delivery and flowers were lovely
Date: Nov 11, 2019
Name: Ray Maura E

State/Province:WA

As always our floral arrangement ws beautiful and fresh. We expect it to last at least two more weeks and grace our Thanksgiing table. arrived
Date: Nov 10, 2019
Name: Anne N

State/Province:IT

Recipients were pleased with flowers, chocoltes and balloon.
Date: Nov 09, 2019
Name: Katheryn D

State/Province:HI

I live in Hawai’i, order flowers every year for my Grandmas birthday. I always go with Cranes Creation. They never disappoint!! Thank you Cranes for delivering the most beautiful flowers that I’m unable to do in person.
Date: Nov 01, 2019
Name: Cathy H

State/Province:WA

Great product, Great Customer service.
Date: Oct 27, 2019
Name: Staci M

State/Province:WA

Beautiful flowers. High quality blooms
Date: Oct 22, 2019
Name: Nadine B

State/Province:WA

Beautiful Arrangement! My favorite-Fall Colors are Awesome!
Date: Oct 16, 2019
Name: Lynnette R

State/Province:CA

The arrangement was beautiful and the service excellent!
Date: Oct 09, 2019
Name: Anders R

State/Province:SE

Easy to pick easy to pay but the best was the picture I got from the receiver of the flowers, it was a good looking as the picture online, so value for money guarantied.
Date: Oct 06, 2019
Name: Becky F

State/Province:KY

She was happy with her bouquet!
Date: Oct 04, 2019
Name: Jeff W

State/Province:WA

I sent a friend a thank you plant. It was beautiful.
Date: Oct 04, 2019
Name: Karen S

State/Province:AL

Love your arrangements. My mom is always so happy when she gets them. Question-would like to have a customer account so I don't buy the same one later. Thanks for being so awesome!
Date: Oct 04, 2019
Name: Amber B

State/Province:WA

Beautiful arrangement! Thank you.
Date: Oct 03, 2019
Name: Jay K

State/Province:CA

Sent a spray to a service from California. They made and delivered to the Tacoma cemetery in plenty of time a folks loved it. Thanks!
Date: Sep 30, 2019
Name: Doug Dolores S

State/Province:WA

The flowers are very pretty.
Date: Sep 26, 2019
Name: Haley S

State/Province:IN

Really friendly service, timely delivery, & great communication. Recipient loved the quality of the flowers!
Date: Sep 24, 2019
Name: Joan R

State/Province:WA

Prompt and cheerful
Date: Sep 12, 2019
Name: Peter R

State/Province:CO

Crane's always does a beautiful job! The flowers were delivered quickly after an easy online ordering process. I'll definitely order again!
Date: Sep 09, 2019
Name: Josh A

State/Province:NE

Not being in the same state and needing something delivered, they did a fantastic job of making it easy to order online and getting there the same day. will definitely use next time
Date: Sep 06, 2019
Name: Scott P

State/Province:WA

As usual, easy to order on-line and a beautiful arrangement.
Date: Aug 23, 2019
Name: Marilyn N

State/Province:FL

I sent the wrong day for my online order and then called back and they were quickly able to find my order and fix it. THANKS!!
Date: Aug 22, 2019
Name: Gladys D

State/Province:WA

Flowers and service was perfect thank you
Date: Jul 20, 2019
Name: Adam L

State/Province:WA

Forgot my 1st wedding anniversary(ouch). I called Crane's for the 1st time. Suzie answered my call and was so understanding. She calmed me down and was so helpful. When I went to Crane's to pick up the flowers, Bob the owner greeted me and introduced me to his wife. This is a family owned business with personalized customer service. They make you feel at home which I value. The flowers and the arrangement was absolutely beautiful! Crane's even gave me a military discount. Thank you to Bob , his wife and Suzie.
Date: Jul 15, 2019
Name: katie L

State/Province:WA

Beautiful wedding flowers!
Date: Jul 01, 2019
Name: Lisa H

State/Province:MS

Sent Flowers to my daughter for her Birthday. Beautiful arraignment. Very friendly and professional driver and the lady I spoke with on the phone. Thank You for taking such great care of Her Birthday surprise. Lisa
Date: Jun 05, 2019
Name: Joanna N

State/Province:WA

Service was extremely prompt, ordering from the website easy, and my recipient LOVED her flowers! Thank you!
Date: May 31, 2019
Name: Maria C

State/Province:WA

I recently had a small floral wreath made to fit around an urn at the funeral. I went in with my children who picked out the flowers. They treated us with such kindness, professionalism and didn’t mind working with our 4 young children. The wreath was perfect.
Date: May 28, 2019
Name: Sharon E

State/Province:WA

I do the floral ordering for Sharon Eloranta and was satisfied with the plant sent to our staff member.
Date: May 26, 2019
Name: Victoria M

State/Province:CA

I previously tried to order for Mother’s Day, but could not promise delivery and did not deliver to DuPont, WA. I’m so pleased that I was able to find this florist and delivered as promised. The flowers to the friend was absolutely amazing and beautiful! This’ll be my “ go to” florist. I did leave a message, and promptly return my call within the hour! Outstanding! I called out if state to place my order.
Date: May 25, 2019
Name: Frances G

State/Province:NC

Customer service to rectify problem with delivery was excellent. I have been ordering from Crane's for many years and will continue to do so.
Date: May 25, 2019
Name: Carrol H

State/Province:CO

You were able to meet my last minute needs (due to another vendor's error) and delivered a beautiful arrangement to our daughter. Much appreciated by her and us.
Date: May 24, 2019
Name: Marie I

State/Province:WA

My daughter is one of your faithful customers and your product never fails to please. Always breathtakingly lovely and longlasting. Thank you for being the vehicle between my sweet daughter and me.
Date: May 24, 2019
Name: Cindy H

State/Province:OR

Sent a plant to a funeral , I am out of state and the process was easy. The plant arrived on time and was beautiful.
Date: May 24, 2019
Name: Linda B

State/Province:CA

My mother loved her flowers. Very satisfied
Date: May 16, 2019
Name: Eric K

State/Province:WA

Amazing service and floral arraignment. Fresh, and VERY fragrant flowers that lasted beyond a week! Great work, thank you, your service is appreciated!
Date: May 12, 2019
Name: Madelyn S

State/Province:WA

Lovely and very fresh
Date: May 11, 2019
Name: Chris W

State/Province:CA

Thank you for an absolutely phenomenal job with my order today. Crane's attention to detail and commitment to outstanding service went above and beyond. Thank you!
Date: May 03, 2019
Name: Jody H

State/Province:WA

I was very pleased with the arrangement and the service of Crane's employees. They did an excellent job in delivering on time and making it very special for my grand daughters award ceremony.
Date: Apr 24, 2019
Name: Allen D

State/Province:AZ

Crane's has always been the best, fresh flowers, great arrangement. Thanks
Date: Apr 18, 2019
Name: Heather V

State/Province:WA

Service was fast and product looked great. Cost and fees were a little excessive from my experience however.
Date: Apr 17, 2019
Name: Wendy G

State/Province:WA

A beautiful spray of flowers was created for my two Brothers graveside memorial. I worked with the owner in choosing the flowers. He was very nice and accommodating. The flowers were delivered to the cemetery by 9 am for a 11:30 service. I want to thank Crane's and I highly recommend Crane's Creations. One should visit their shop too if you have the chance as it is filled with other gift items.
Date: Apr 14, 2019
Name: Gina D

State/Province:WA

Flowers and service were very good. Thank you
Date: Mar 31, 2019
Name: Jennifer H

State/Province:WA

I want to thank you for a wonderful job on the book a loose sent to my friend with the Box of chocolates for her birthday .
Date: Mar 31, 2019
Name: Christine B

State/Province:WA

My Mom loved her flowers and they were beautiful! Thank you so much! Sorry for the delay in telling you but she got in a car accident the next day. Thank you again for the wonderful job and personal touches! You are the best!
Date: Mar 23, 2019
Name: Robert C

State/Province:WA

The flowers were for my wife so they had to be great! The flowers were received early and they were fresh and beautiful. We have been using another well known flower company but their quality has gone south and their prices high. We are so glad that we have switched to Crane’s Creations. We have had a very good experience at a price and quality much better than the other competitor.
Date: Mar 21, 2019
Name: Kayla R

State/Province:WA

The most beautiful flowers I’ve ever received! They were so big and vibrant and looked like something you’d see in a painting. Amazing!
Date: Mar 01, 2019
Name: Michelle S

State/Province:WA

Super impressed. Beautiful flowers, and quick delivery.
Date: Mar 01, 2019
Name: Chun B

State/Province:WA

My wife loved the arrnegment you made for her...that you chose for her, because I did it online. I have to Thank you very much for making me look good...I will always accept all the help I can get. Thank you for making her Birthday even better
Date: Feb 25, 2019
Name: Kevin R

State/Province:WA

Great people and super communications. Mom was very pleased with the beautiful holiday bouquet. They even delivered it during Snowmageddon 2019. Thanks and I will totally use them again.
Date: Feb 17, 2019
Name: Renee M

State/Province:WA

As always the flowers are beautiful and I know they will last a few weeks. I have loved all the flowers I’ve gotten from Cranes over the years.
Date: Feb 17, 2019
Name: Mater B

State/Province:WA

Outstanding service and arrangement. Flowers were freshly cut in placed in a beautiful vase. Service from Crane's Creation has always been outstanding. The customer will always be satisfied with Crane's Creations.
Date: Feb 15, 2019
Name: David G

State/Province:WA

Flowers were perfect.....thank you!
Date: Feb 15, 2019
Name: Mater B

State/Province:WA

Crane's is excellent. I have used them for years. They are A#1.
Date: Feb 09, 2019
Name: Ksren R

State/Province:WA

Despite a foot of snow Cranes Flowers delivered and beautiful bouquet for my daughters birthday! Very impressed!
Date: Feb 04, 2019
Name: steve z

State/Province:WA

This is my second purchase from Cranes. Both times the arrangements were "over the top". Cranes will be my first pick for flowers and arrangements and they are in my neighborhood. Thanx, Steve Z.
Date: Jan 25, 2019
Name: Bruce C

State/Province:WA

Everything was perfect!
Date: Jan 20, 2019
Name: Dianne A

State/Province:ID

Ordered the birthday cake surrounded by flowers on the website. Received a phone call from Tacoma to Idaho immediately to confirm. The gift was excellent quality, cake delicious! Thank you Crane’s!
Date: Jan 10, 2019
Name: Christine K

State/Province:MN

Have used Crane's creations for more then one occassion now and had EXCELLENT customer service, beautiful arrangements, will definitely use them again!
Date: Jan 08, 2019
Name: Cate H

State/Province:WA

We called in at the last minute for some very specific arrangements and they did a fabulous job the arrangements were beautiful delivered on time and exactly what we wanted
Date: Jan 04, 2019
Name: Carol G

State/Province:MI

As always, your arrangements were lovely, delivered on time and loved by the recipients. Thank you so much for wonderful service.
Date: Jan 03, 2019
Name: Becke H

State/Province:ID

As always, the flowers were beautiful and fresh.
Date: Jan 02, 2019
Name: Mira H

State/Province:WI

Very pleased with your Christmas design! Mom loved it &ordered 2 for her friends!
Date: Dec 24, 2018
Name: Brandi S

State/Province:WA

Beautiful arrangement and great price to.
Date: Dec 22, 2018
Name: Paul R

State/Province:NJ

The flowers were beautiful!
Date: Dec 20, 2018
Name: Becke H

State/Province:ID

Absolutely beautiful. The arrangement was more lovely than the photo online. We always use Crane’s and always get superior arrangements.
Date: Dec 18, 2018
Name: Heidi H

State/Province:WA

Really beautiful arrangement with quality blossoms. Delivered as promised on time.
Date: Dec 15, 2018
Name: Sue F

State/Province:WA

The flowers were great and are still looking great
Date: Dec 14, 2018
Name: Deborah B

State/Province:WA

Excellent customer service, received a call from the recipient so delighted on how beautiful the arrangement was. A picture was sent to me so that I could see how. Thank you for bringing a ray of beauty into someone's life when they are on the mend. Keep up the excellent work.
Date: Nov 30, 2018
Name: Richard C

State/Province:WA

Excellent service and response time.
Date: Nov 29, 2018
Name: Donna N

State/Province:WA

Top Not h, close attention to details. 5
Date: Nov 27, 2018
Name: Wendy B

State/Province:WA

Sent flowers to a sweet lady as a Thank You. She replied and said thethey were the most beautiful arrangement she had ever seen. I am definately a loyal customer now. It is what everyone wants to hear when they order sight unseen. I appreciate you.
Date: Nov 16, 2018
Name: Rachel M

State/Province:PA

Sent flowers for a funeral mass and they ended up being the biggest bouquet, displayed front and center. The family was truly touched and I loved the red, white, and blue honoring the military career of the father who passed.
Date: Nov 13, 2018
Name: Wendy B

State/Province:WA

Received a text message from recipient of flower bouquet. She stated it was the most beautiful bouquet she had ever seen. I am very pleased. Thank you.
Date: Nov 12, 2018
Name: David S

State/Province:WA

Have done quite a bit of business with them, have yet to be dissatisfied with the service or quality. Recommended!
Date: Nov 09, 2018
Name: Katheryn H

State/Province:HI

Great customer service. They called to verify the message for the card which was greatly appreciated. Family said the flowers were beautiful
Date: Oct 20, 2018
Name: Lynne T

State/Province:WA

Excellent
Date: Oct 19, 2018
Name: Peggy O

State/Province:MO

It was lovely...perfect.
Date: Oct 18, 2018
Name: Kristen Y

State/Province:WA

Flowers were delivered on time and were beautiful. Love the arrangement. I will definitely return for future orders!
Date: Oct 16, 2018
Name: Williams J

State/Province:WA

The flowers were just what I ordered. Beautiful and fragrant.
Date: Oct 09, 2018
Name: nelson f

State/Province:WA

They went above and beyond with excellent customer service!
Date: Oct 08, 2018
Name: Sharon L

State/Province:WA

We have been doing business with Cranes for years, they do all our big events. Graduation and Senior Awards night. They also do wonderful everyday or special everyday bouquets. I give them an idea of what I want and they always come up with amazing arrangements.
Date: Oct 02, 2018
Name: Diane J

State/Province:ID

Cranes has made my Mom smile again! Fast and dependable as always I'm
Date: Sep 21, 2018
Name: Marie I

State/Province:WA

My out-of--state daughter uses you several times per year - the arrangements always exceed my expectations by lasting far longer than I expect. I appreciate the care with which they are constructed and the varieties contained.
Date: Sep 19, 2018
Name: Keith J

State/Province:WA

You have always done a great job. for many years
Date: Sep 10, 2018
Name: Scott P

State/Province:WA

Website is awesome, service is great, and the arrangements are always amazing!
Date: Sep 08, 2018
Name: Jaymee K

State/Province:AZ

Thank you for creating a gorgeous arrangement for my aunt’s funeral. The flowers were fresh, smelled wonderful, and the arrangement was perfect! Thank you for adding the ribbon on with last minute notice and for the timely delivery. Keep up the great work!
Date: Aug 30, 2018
Name: Wynona B

State/Province:WA

I love using Crane's! I can always count on them, whether the delivery is local or distant, to come through for me!!
Date: Aug 17, 2018
Name: Amber B

State/Province:WA

I ordered some sun-shiny flowers for my sister and brother-in-law and needed them same-day. They had just returned from a trip overseas to find their beloved dog dying. The bouquet arrived an hour after I ordered it, and they loved it. (they live in Lakewood) I'd use Crane's again without hesitation.
Date: Aug 16, 2018
Name: JAMES G

State/Province:MI

Beautiful arrangement. Easy to order. Great service. Lots of compliments.
Date: Jun 21, 2018
Name: Austin E

State/Province:WA

Beautiful flowers delivered on time!
Date: Jun 15, 2018
Name: Rudu W

State/Province:WA

It was great! Great speed and timing with being ready for prom. My date loved it and I loved seeing the look on her face when I put the corsage on her wrist :) Would definitely recommend.
Date: Jun 14, 2018
Name: Daniel P

State/Province:WA

The flowers were great. The service was wonderful. Thank you!
Date: May 31, 2018
Name: Patricia K

State/Province:VA

I was very pleased with the ease of ordering the plant arrangement. Impressed by the fact that the florist called to make sure that the order was correct. However, most importantly of all, my sister was impressed by the arrangement. Your company restored my faith in the industry. Thank You!!!
Date: May 26, 2018
Name: Howard B

State/Province:VA

My mom was thrilled! She loved the first bouquet, then you delivered a second one, without us asking, 2 days later because you felt that the first one was not up to par. Well done guys! Mom was very impressed and thrilled! Thanks for making us look good!
Date: May 22, 2018
Name: Marie I

State/Province:WA

Crane's has been a go-to for my Idaho-based daughter for over 25 years. She is always impressed by the service. I'm always impressed by the product. The current bouquet is a mixed arrangement with an enormous quantity of different flowers - far more blossoms than you would expect. I thank you for being a constant in this changing world- a company on which you can always count to deliver more than you expect.
Date: May 22, 2018
Name: Courtney R

State/Province:WA

Beautiful arrangement and very very easy online ordering process
Date: May 21, 2018
Name: Austin S

State/Province:WA

Crane’s created a beautiful wrist corsage for my son’s date. Timely and professional. Thank you.
Date: May 13, 2018
Name: Derick D

State/Province:WA

Great service! Quick orders and helpful and polite staff! Would definitely order from them again in the future.
Date: May 12, 2018
Name: Elizabeth H

State/Province:WA

Beautiful plant that seems really healthy!
Date: May 04, 2018
Name: Rhonda M

State/Province:MS

Gorgeous arrangement!! Thank you so much!!
Date: Apr 28, 2018
Name: Michael M

State/Province:WA

I appreciated the fact that when I'd forgotten to sign our names after the message, your employee called and asked if I'd like to add it. Great service!!
Date: Apr 10, 2018
Name: Julie B

State/Province:WA

Gorgeous flowers and fast service!
Date: Apr 09, 2018
Name: Daniel W

State/Province:WA

The arrangement was incredible! It easily exceed my expectations. The stargazer lily buds were not fully bloomed yet, so they called and offered to add white lilies that were fully bloomed and it turned out great. Can't wait to see the whole arrangement in full bloom. The delivery was also right on time. Very friendly and helpful. Thanks!
Date: Apr 05, 2018
Name: Eric K

State/Province:WA

The entire online ordering process was simple and easy to use. For an online ordering option it could not have been better. The arraignment was beautiful, delivery was prompt, and we're still enjoying the last bit of the flowers. They held up now for almost 3 weeks. That's quality for the cost. Thank you.
Date: Apr 03, 2018
Name: Thelma J

State/Province:SC

I was impressed with the beautiful Easter floral arrangement that I ordered for my 96 year old mother. A family member took a picture of it & sent it to me. I've ordered from other online sites before and was often disappointed by the results....so, I guess I was expecting another average looking floral presentation. It was a wonderful surprise to see the "creation" was beautifully well done. Crane's will be my "go to" place for orders from now on. Thank you!!
Date: Mar 31, 2018
Name: Leanne R

State/Province:WA

Having previous experience with this florist made me think they could handle my order while I was out of state on vacation so I placed my request via the internet. Reports received from the receiving party of the beautiful bouquet and balloon was just as I expected; Perfect! Thanks again Cranes!!
Date: Mar 22, 2018
Name: JOHN K

State/Province:WA

Received very positive feedback about floral arrangement and the timely manner in which it was received. Thanks much. Will definitely use your business again in the future.
Date: Mar 17, 2018
Name: Colleen G

State/Province:FL

I was extremely please with the tulips and candy that was sent to my friend for her birthday. She was very pleased and sent me a picture of the tulips. They were colorful and beautiful. Thank you so much for your quick service as well.
Date: Mar 16, 2018
Name: Christine M

State/Province:WA

The flower arrangement was beautiful and someone called me saying they can deliver it that same day for the viewing instead of the next day.
Date: Mar 15, 2018
Name: Bok J

State/Province:WA

The flowers were breathtaking...however, more importantly, CC continues to be on top of their game. Always professional and courteous with their customers, they are my “go to” florist whenever I’m looking to have a floral arrangement delivered to my mother. Signed Very Satisfied Customer.
Date: Mar 05, 2018
Name: Teresa O

State/Province:WA

I ordered flowers for my wife’s birthday to be delivered at her work but after finding out that she had left for the day, Crane’s Creations graciously offered to deliver to our Gig Harbor after hours. Not only did that exceed my expectations but the flower arrangement was absolutely gorgeous!! We enjoyed them for almost 3 weeks. I will always be grateful.
Date: Mar 03, 2018
Name: Roxanne H

State/Province:WA

Thank you for always taking such great care of our customers, we appreciate it and recommend you to them often to order direct. Roxanne Renton Flower Shop
Date: Mar 01, 2018
Name: Karen S

State/Province:TN

I have been always a 100 percent satisfied when I order from Crane's! After being disappointed with other online flower places, I won't buy from anyone but you. Thank you for delivering beautiful flowers, every time to my mom.
Date: Feb 28, 2018
Name: Shawn B

State/Province:NC

I was not initially satisfied because I was told one thing and another thing happened. I spoke with the manager/owner (?) and he got to the bottom of it and even offered a remedy which I declined after all turned out well. I was very impressed that he researched it, found my gift, and I and my girlfriend are happy now. Thank you very much! Shawn Bethay
Date: Feb 28, 2018
Name: Sean M

State/Province:WA

My wife loved her Valentine flowers! They still look and smell amazing! Thank you for the fantastic arrangement!
Date: Feb 28, 2018
Name: John R

State/Province:WA

I am very happy with the flower arrangement that was delivered to my valentine. It looked so much nicer in real life than it did in the photo on the website. Very pleased. And more importantly, SHE was very pleased. ;-) Do yourself a favor and order your loved one a Crane Creation!
Date: Feb 28, 2018
Name: Sue S

State/Province:WA

Flowers arrived on time in fantastic condition! Beautiful bouquet and my wife loved it.
Date: Feb 23, 2018
Name: Rose S

State/Province:WA

My friend loved, loved the flowers. Did a wonderful job. Thank you .
Date: Feb 16, 2018
Name: Lorraina J

State/Province:WA

Yes, the arrangement was beautiful.
Date: Feb 15, 2018
Name: Bruce C

State/Province:WA

As always, Crane's Creations delivered a beautiful arrangement! They are the only florist I use and have always recommended! Thank you!
Date: Feb 14, 2018
Name: Michael K

State/Province:WA

Flowers were very fresh, delivery on time, and the arrangement professionally done.
Date: Feb 12, 2018
Name: Kathleen T

State/Province:WA

Always beautiful!! Thank you for a perfect arrangement :-)
Date: Feb 02, 2018
Name: Clarissa L

State/Province:WA

The flowers were absolutely beautiful!! Thank you so much for such professional service!!!!
Date: Jan 30, 2018
Name: Jessica S

State/Province:WA

Got flowers delivered on time and they looked gorgeous. So happy with the reaction I got from them!
Date: Jan 29, 2018
Name: Scott P

State/Province:WA

Your website design was excellent and easy to navigate, and the arrangement was on-time and beautiful!
Date: Jan 20, 2018
Name: Kathy H

State/Province:AZ

Great fast service!
Date: Jan 18, 2018
Name: Carol G

State/Province:MI

As always, the flowers I ordered were delivered in a timely fashion and according to the recipients, were just lovely. I do so appreciate knowing that you are there to take care of my floral needs when I am so far away. You do an outstanding job and I THANK YOU SO MUCH.
Date: Jan 13, 2018
Name: Susan A

State/Province:WA

The flower arrangement was absolutely beautiful and fresh. Four days later it still looks beautiful. Thank you!
Date: Jan 05, 2018
Name: Neva D

State/Province:TX

Cranes has always come through with wonderful arrangements. This last order I put in first thing in the morning and it was delivered that evening! Thank you so much.
Date: Jan 03, 2018
Name: Fame F

State/Province:WA

They went ABOVE AND BEYOND what was expected. My mom left work early and was not there when Kari delivered the flowers. She called me to let me know and I asked if I could pick them up later to take them to my Mom. She then asked where she lived and offered to take them and actually apologized to me because it would be a few hours until she could make it there. Excellent customer service. Will be taking Kari a gift card now that the holidays are over.
Date: Jan 03, 2018
Name: Carol L

State/Province:WA

We love Crane's Creations. Have used you for years and have never been embarrassed by the arrangements. Thank you, Carol
Date: Dec 28, 2017
Name: Sandra W

State/Province:WA

Great service
Date: Dec 26, 2017
Name: Beverly A

State/Province:WA

Since 1972 we have enjoyed your shop. Today I am enjoying a lovely table arrangement from your shop. Thanks for follow up call after leaving delivery
Roma Crane's Reply:
Date: Dec 26, 2017, 3:18 pm

Thank you, Beverly and Happy New Year to you!
Date: Dec 19, 2017
Name: Jinna K

State/Province:HI

Amazing service, they get back to you pretty quick emailing them. I ordered flowers for my aunt from Hawaii and they deliver for you the flower arrangement was amazing and fresh unlike other online florist! will 100% recommend to others!!! Thank you so much!!!
Date: Dec 11, 2017
Name: Joanne T

State/Province:WA

lovely , fresh arrangement. It came as a surprise! It is a very good thing that the delivery service called to alert us that it was on the front porch or we would not have found it. that is a wise system you use.
Date: Dec 10, 2017
Name: Robin P

State/Province:WA

I have received a beautiful Poinsettia and a floral arrangement from Crane's recently. They do excellent work and the flowers stayfresh for a long while!!
Date: Nov 24, 2017
Name: Helen C

State/Province:WA

Beautiful arrangement it is the center piece of our dinningroom
Date: Nov 16, 2017
Name: J P

State/Province:WA

Flowers were easy to order, they were delivered on time, and they looked better than the picture on the website!
Date: Nov 12, 2017
Name: Sandra F

State/Province:WA

Thank you for delivering our order so quickly! The recipient was very touched by the arrangement.
Date: Oct 16, 2017
Name: Amy H

State/Province:WA

We ordered a corsage for homecoming it turned out beautiful and there prices were unbeatable. The staff was very sweet and helpful.Thank you
Date: Oct 15, 2017
Name: Tiana L

State/Province:WA

We ordered a corsage online. Pickup was fast and easy, the flowers were fresh and beautiful and held up well. Great experience. Would recommend.
Date: Oct 14, 2017
Name: Owen M

State/Province:WA

Recipient received them when you said she would and was very happy with them. Thank you.
Date: Oct 13, 2017
Name: Angie M

State/Province:WA

The arrangement was beautiful!! The flowers were healthy and not wilted.
Date: Oct 06, 2017
Name: Jeffrey H

State/Province:WA

Great flowers. Very plesased with the product. Thanks!
Date: Oct 06, 2017
Name: Wendy J

State/Province:OK

Ordered floral arrangement for the grandmothers funeral (of a girl on my daughter's college volleyball team). It was last minute, and out of state, & I did not even know what flowers or colors to send, but Crane's Creations said they would do a good job and they exceeded expectations and did an awesome job! The girl sent pictures: it was a beautiful arrangement. Very pleased with their service! Do not hesitate to call Crane's Creations!
Date: Sep 09, 2017
Name: Ruth F

State/Province:WA

Excellent arrangement. Flowers were very fresh. Nice presentation
Date: Jul 26, 2017
Name: Judith J

State/Province:WA

My recipient said as of 2 days ago, that her flowers were still beautiful. Only the lilies had dropped their petals. She seemed very happy indeed to have received them. Thank you.
Date: Jul 10, 2017
Name: Judy J

State/Province:WA

Was very pleased with my wedding arrangements. You have been a part of my life for a long time. I knew Joanne long ago when we both taught school.
Date: Nov 19, 2016
Name: Kel J

State/Province:WA

Impeccable job. Timely delivery! I will use their service again.
Date: Nov 18, 2016
Name: Kim J

State/Province:UT

Thank you for making a wonderful bouquet for my sister. She sent me a picture. As a fellow florist I was delighted with the arrangement! I couldn't have done it better myself :) Thanks again. Kim
Date: Nov 10, 2016
Name: Nancy M

State/Province:OR

You guys were WONDERFUl with attention to detail and a beauuuuutiful arrangement for my Dad's 80th. Thanks for going out and grabbing the right blend of see's chocolates, even.... It was perfect.
Roma Crane's Reply:
Date: Nov 10, 2016, 2:48 pm

Thank you, Nancy! So happy your Dad was able to enjoy a special birthday at Thornewood :)
Date: Oct 12, 2016
Name: Janis P

State/Province:WA

Thank you so much for delivering a beautiful arrangement! My parents loved it! Always happy to use a local florist & happy when it turns out well.
Date: Apr 07, 2016
Name: Ted D

State/Province:AB

I wouldn't think of anyone else to send flowers with in Lakewood or Tacoma. Thank you for being so good at what you do and of course, for being longtime friends.
Roma's Reply:
Date: Apr 08, 2016, 12:46 pm

Thanks, Ted...We appreciate you, your business and your kinds words. Hope we get to see you again soon!!
Date: Dec 27, 2015
Name: Jeff A

State/Province:WA

You outdid yourselves! Our arrangement is so beautiful!!! I loved the red gerbia daisies. Everyone commented on it.
Roma Crane's Reply:
Date: Dec 28, 2015, 12:14 pm

Thank you, Jeff! Happy New Year to you and your family!
Date: Jun 04, 2015
Name: nancy m

State/Province:WA

The flowers were beautiful and delivery man pleasant. I know from the past that Crane's does a great job.
Date: Jun 04, 2015
Name: nancy m

State/Province:WA

The flowers were beautiful and delivery man pleasant. I know from the past that Crane's does a great job.
Date: Mar 07, 2015
Name: Sharon G

State/Province:FL

Your service and delivery were outstanding. I've had many comments about the quality and lushness of the dish garden you sent to my aunt. Thank you!
Bob and Roma Crane's Reply:
Date: Mar 07, 2015, 10:23 am

Sharon, thank you for your kind words. We are so happy your Aunt is enjoying the gift your sent her!
Date: Nov 05, 2014
Name: Carol G

State/Province:MI

As always, your company does a wonderful job for me when I call to order flowers for my family in the Tacoma, Lakewood area. I always know that the arrangements will be beautiful and delivered with care. thank you so much for being there for me.
Date: Oct 18, 2014
Name: Michele H

State/Province:WA

I received the most beautiful arrangement I believe I have ever seen yesterday that was done by Crane's. Looked like they were picked that morning!
Date: Sep 24, 2014
Name: Deborah S

State/Province:IN

I ordered a birthday arrangement for my granddaughter the arrangement was amazing better then pictured. Judy helped me put the order together and they were right on time with our busy schedule. I will continue to use Cranes for all my floral needs.
Date: Aug 20, 2014
Name: Subin S

State/Province:WA

I have used a few different flower shops over maybe the last 10 years and I have always found Cranes Creations to deliver what I have requested be sent to my partner on those very important occasions when I could not be there but wanted to remind her of my strong feelings for her. She always reported that the flowers and balloons were VERY nice and looked outstanding! That was enough for me. A good product that lets my partner know I am thinking about her means a lot to me. Small details mean a lot. Thanks, Cranes, for delivering what you say you will deliver. Jerry Sheridan
Date: Jul 16, 2013
Name: Marianne H

State/Province:WA

I was very satisfied with the selection and appearance of the flower arrangement. I can highly recommend Crane's Creation.
Date: Mar 11, 2013
Name: Bruce C

State/Province:WA

Crane's Creation has always been my choice, I went to school with John.
Date: Feb 27, 2013
Name: Gerald J

State/Province:WA

Date: Feb 22, 2013
Name: Alma B

State/Province:WA

All arrangements I have order from Cranes have been fabulous, the staff is very professional .
Date: Dec 29, 2012
Name: Joanie B

State/Province:WA

Both my Mother and I have recieved several arrangements from Cranes Creations. I highly reccomend them. The floral arrangements are always stunning, the staff friendly and very knowledgable. The flowers last for a long time! Thank you Bob and staff for bringing joy!
Date: Dec 24, 2012
Name: Rebecca C

State/Province:WA

Crane's Creations was my first and only choice for wedding flowers. They did an outstanding job on all the bouquets, table arrangements and boutonniere. My bouquet was beyond my expectations! I can't say thank you enough for taking such good care of us. You and your staff is amazing!
Date: Oct 26, 2012
Name: Francis I

State/Province:OR

We appreciated the feed back concerning the lack of Calla lillies. Your substitute flower was perfect both color wise and design. The bouquet really brightened the day for my sister who had just experienced a very traumatic health situation.
Date: Aug 24, 2012
Name: Carol I

State/Province:PA

My daughter loved the arrangement. Thank you!!
Date: Jul 27, 2012
Name: Claudia L

State/Province:MI

My daughter-in-law said the flowers were beautiful. Thanks.
Date: Jul 24, 2012
Name: Marjorie O

State/Province:WA

Fabulous customer service! Knowledgeable and professional staff - took the time to understand and create what I wanted. Many thanks! Highly reccommend - I will be back!
Date: Mar 07, 2012
Name: Jeremy K

State/Province:WA

The best arrangements around. This is the only place I go, and their delivery is always fast.
Date: Feb 17, 2012
Name: Nanette J

State/Province:WA

I always use Crane's Creations for all my flower needs: school dance corsages, funeral arrangements and any holiday arrangements I need. I have never had a bad experience with Cranes whether it was an in-store pick up or a delivery. Plus the sales clerks have been helpful and polite in person, and on the phone. My husband uses online services with no problems too. Thank you.
Date: Jan 21, 2012
Name: Dan M

State/Province:WA

I highly recommend Crane's Creations without hesitation. I would use them again. Everything was simply superb. Some artists use paint, Bob Crane uses flowers. Thanks Bob. Crane's lifted a huge load from us and made it look easy. On 3 days’ notice, Crane's created 5 wonderful original floral arrangements for my father's funeral and memorial service. These arrangements honored my father as an avid gardener. Everyone attending commented how original and beautiful they were. Bob Crane used different flowers across all the arrangements to great effect, just as we envisioned. He even added fresh cut blooms from our yard, in January. Bob personally picked them up at our address the night before delivery. Delivery to 2 locations was flawless - just as we discussed.
Date: Jan 04, 2012
Name: Linda M

State/Province:WA

Crane's consistently provides excellent service and the flowers ALWAYS are lovely and last!!
Date: Aug 08, 2011
Name: Lydia W

State/Province:AZ

Date: Mar 03, 2011
Name: Chris S

State/Province:KS

Cranes made a great arrangement for me. Living in Kansas and not sure what you will get. They took very good care of my order. My daughter was really happy and the are very very pretty. Thank You!! I will be ordering again soon.
Date: Feb 18, 2011
Name: Francis I

State/Province:OR

Ww have been using Crane's services for years and have been always highly satisfied with the quality and freshness of the arrangements.
Date: Jan 22, 2011
Name: Kathy S

State/Province:WA

Cranes always makes the best arrangements. I have done business with them for many years and will continue for years to come.
Date: Oct 12, 2010
Name: Jarrel K

State/Province:WA

I never saw the flowers but my wife said that she loved them. I am deployed and didn't realize that I made the order early Washington time and my wife got them that day. Thank you very much and I will definitely do business with you in the future.
Date: Sep 28, 2010
Name: Steven H

State/Province:TX

y'all were great when i needed to make changes or couldnt understand y'all helped
Date: Sep 27, 2010
Name: Destinie B

State/Province:AZ

Thank you for the beautiful fruit basket! You made my father's birthday!
Date: May 24, 2010
Name: Beth D

State/Province:WA

Beautiful arrangement! Nice fresh flowers.
Date: Mar 31, 2010
Name: Jeremy M

State/Province:WA

Date: Feb 16, 2010
Name: Kristin R

State/Province:WA

Beautiful arrangement!! Reasonable Prices!! Very friendly and professional staff!! Will definately do busy with again in the future!!
Date: Feb 13, 2010
Name: RONALD C

State/Province:WA

Service with a smile.
Date: Nov 01, 2009
Name: mary d

State/Province:WA

Crane's Creations is a "stellar" florist! Over the years, they have done fabulous arrangements for me, including my mother's funeral service, and most recently, my son's wedding. Bob and Roma Crane, plus employees, make every visit to their establishment welcoming, and personal. The assortment of gifts available have brought smiles, joy, and fun to many in my world-with "BOWS" attached!
Date: Sep 15, 2009
Name: Samantha B

State/Province:WA

I had to come pick it up, but very timely service once I got there!
Date: Mar 26, 2009
Name: Gabrielle B

State/Province:HI

Great customer service at Crane's! The staff is very friendly and professional and went above and beyond in my requests! I will recommend to anyone looking for a dependable florist - THANK YOU!!
Date: Dec 23, 2008
Name: Brenda B

State/Province:WA

very high quality stems that last a long time. Much more for your money than most florists. HIGHLY recommend.
Date: Dec 09, 2008
Name: Linda H

State/Province:WA

Absolutely the most beautiful bouquets. Original designs. Prompt personal service.
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